
Driven student with a strong entrepreneurial spirit. Looking to expand and deepen my skills and knowledge, especially regarding the customer experience.
- Identified a niche market with low supply and high demand in Kirksville, Missouri.
- Innovated a new framework for sourcing used bicycles.
- Communicated with over 20 sellers and consumers, and effectively negotiated to meet the needs of all parties.
- Effectively anticipated consumer preferences when sourcing new bikes.
- Utilized low-cost, high-yield marketing techniques to spark consumer interest.
- Managed revenue and expenses.
- Categorized and reconciled transactions across 5 accounts using QuickBooks.
- Filed loan statements and business invoices to maintain organized records.
- Documented workflow using Google Sheets and Excel.
- Prepared prescription medications for patients while using Enterprise Rx information systems to manage patient information in accordance with HIPAA.
- Assisted patients with basic inquiries regarding medications in-person and over the phone.
- Developed knowledge of common health insurance policies to assist patients with common issues.
- Followed standard operating procedures to ensure safety and accuracy of prescription fills and release.
- Established strong rapport with students, fostering a supportive atmosphere that encouraged risk-taking in language learning.
- Assisted students with core Spanish language skills in a group setting (4-6 students).
- Boosted student confidence in speaking Spanish through regular conversational practice and interactive activities.
- Monitored student progress and provided feedback and support.
- Facilitated and led orientation for new international students, offering a welcoming atmosphere to students who had just arrived in the US.
- Provided support and friendship for international students throughout the semester through invitations to events and offering rides.
- Greeted and assisted customers in finding items, often generating adapted solutions to meet unique needs.
- Took inventory continuously, restocking the shelves as needed while prioritizing high-demand and high-dollar items.
- Maintained a tidy appearance of shelves.
- Practiced workplace safety through adherence to standard procedures.
I am very proud to have founded LnA Bikes, a small business that offers affordable used bicycles in Kirksville, Missouri. We have sold over 20 bikes, primarily to incoming international students who lack a means of transportation otherwise. This endeavor has drawn upon a love for problem solving, serving others, and bike-riding to leave an enabling impact on students at my university.