Lucas Wingfield
Skaneateles,NY
Summary
Goal-oriented individual with experience in customer service and team collaboration. Proven ability to enhance customer satisfaction through effective communication and product expertise, ready to contribute to a supportive and engaging workplace.
Overview
2
2
years of professional experience
Work History
Appliance Sales Specialist
Home Depot
Auburn, NY
10.2020 - 06.2021
- Assisted customers in selecting appliances based on needs and preferences
- Addressed customer inquiries and resolved issues promptly for satisfaction
- Processed sales transactions accurately and efficiently at point of sale
- Collaborated with team members to ensure a seamless customer experience
- Stayed updated on industry trends and new product launches for informed recommendations
- Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
- Learned and retained vendor and model numbers and adapted as models and specifics changed frequently.
- Demonstrated product features and benefits to enhance customer understanding
- Maintained organized displays to showcase product offerings effectively
Sales Floor Associate (Hardare and Tools)
Lowes of Auburn
Auburn, NY
10.2019 - 04.2020
- Assisted customers with product selection and inquiries to enhance satisfaction.
- Maintained organized sales floor to optimize customer experience and product visibility.
- Collaborated with team members to restock merchandise and ensure inventory accuracy.
- Monitored stock levels and communicated needs to management for timely replenishment.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
Head Collegian Counselor and Lifeguard
Northern Frontier Camp
Indian Lake, NY
06.2021 - 08.2021
- Facilitated individual and group counseling sessions, promoting emotional well-being and personal growth.
- Developed and implemented engaging activities tailored to campers' needs and interests.
- Assisted in crisis intervention, ensuring safety and support for all participants.
- Collaborated with team members to create a positive camp environment fostering inclusivity.
- Monitored camper behavior, providing guidance and conflict resolution when necessary.
- Trained new counselors on best practices in counseling techniques and camper engagement strategies.
Education
Associate of Applied Science - Graphic Design
Onondaga Community College
Syracuse, NY05-2019
Skills
- Adept at conflict resolution
- Peer counseling
- Product knowledge expertise
- Teamwork and collaboration
- Goal oriented
- Deal closing
Timeline
Head Collegian Counselor and Lifeguard
Northern Frontier Camp
06.2021 - 08.2021
Appliance Sales Specialist
Home Depot
10.2020 - 06.2021
Sales Floor Associate (Hardare and Tools)
Lowes of Auburn
10.2019 - 04.2020
Associate of Applied Science - Graphic Design
Onondaga Community College