Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lucas Witiak

Summary

Dynamic professional with extensive experience in public works, customer service, and emergency services, Proven ability in emergency medical treatment and effective teamwork, enhancing community safety and satisfaction. Recognized for exceptional problem-solving skills and a commitment to operational excellence, consistently delivering high-quality results in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service

Dutch Way Farm Market
01.2022 - Current
  • Offer administrative and customer service support to customers.
  • Implement strategies to reduce checkout wait times through improved workflow.
  • Work flexible schedule and extra shifts to meet business needs.
  • Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Provide exceptional customer service, resolving complex issues promptly and professionally.
  • Assist in training new cashiers on operational procedures and systems.
  • Manage daily cash flow, ensuring optimal handling of funds.

Volunteer Firefighter/EMT

Union Fire Company No. 1
09.2022 - Current
  • Respond to emergency calls, ensuring rapid and effective fire suppression and rescue operations.
  • Conduct regular equipment checks, maintaining operational readiness of firefighting tools and vehicles.
  • Collaborate with team members during drills, enhancing coordination and communication for improved response times.
  • Educate community members on fire safety practices through workshops and public demonstrations.
  • Enhance teamwork among the crew by participating in regular training sessions, drills, and exercises.
  • Expedite emergency response times by maintaining accurate knowledge of local streets, roads, and landmarks.
  • Respond to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Uphold high levels of readiness while on call, ensuring timely response to any potential emergencies.
  • Document emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Evaluate areas after containing fires to identify and suppress hot spots.

Public Works Employee

London Grove Township
06.2025 - Current
  • Operate and maintained public works equipment to ensure efficient operations and safety compliance.
  • Conduct routine inspections of infrastructure, identifying maintenance needs and reporting issues promptly.
  • Assist in the implementation of community improvement projects, enhancing local facilities and public spaces.
  • Collaborate with team members to complete tasks effectively, fostering a cooperative work environment.
  • Enhance public safety by maintaining roads, sidewalks, and other infrastructure in optimal condition.
  • Consistently meet deadlines while working on multiple concurrent projects without compromising quality or safety standards.
  • Facilitate smooth traffic flow with regular maintenance of traffic signals, signs, and road markings.

Owner

Snow 'N' Go
01.2020 - Current
  • Develope operational strategies to enhance customer satisfaction and drive repeat business.
  • Implement marketing initiatives to increase visibility and attract a broader customer base.
  • Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
  • Manage day-to-day business operations.
  • Perform routine maintenance on snow removal equipment to enhance operational efficiency and reliability.
  • Monitor weather forecasts to anticipate snow accumulation and proactively adjust work schedules accordingly.
  • Apply salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
  • Develop strategies for efficient resource allocation during peak snowfall periods to maintain service levels effectively.

Volunteer Firefighter

Cranston Heights Fire Company
08.2024 - Current
  • Respond to emergency calls, providing immediate assistance during fires and other incidents.
  • Operate firefighting equipment, ensuring readiness and functionality during critical situations.
  • Respond to emergency calls and provided medical assistance to injured individuals.

Education

High School Diploma -

Homeschool
Oxford, PA
05-2025

Professional Certification - Law, EMS, Fire

Octorara Homeland Security And Protective Services Academy
Atglen, PA
05-2025

Skills

  • Emergency medical treatment
  • Fire suppression
  • Vehicle extrication
  • Emergency communications
  • Leadership and supervision
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking Abilities
  • Excellent communication

Certification

  • EMT - Emergency Medical Technician
  • Firefighter 1
  • Hazmat awareness & operations
  • CPR


Timeline

Public Works Employee

London Grove Township
06.2025 - Current

Volunteer Firefighter

Cranston Heights Fire Company
08.2024 - Current

Volunteer Firefighter/EMT

Union Fire Company No. 1
09.2022 - Current

Customer Service

Dutch Way Farm Market
01.2022 - Current

Owner

Snow 'N' Go
01.2020 - Current

High School Diploma -

Homeschool

Professional Certification - Law, EMS, Fire

Octorara Homeland Security And Protective Services Academy
Lucas Witiak