Lucas Zakutansky
Chicago,United States
Summary
Currently enriching my education at Columbia College Chicago, I recently led Plato's Closet's social media team, immersing myself in the dynamic world of retail apparel. Core competencies honed during this time include a blend of digital content creation, from TikTok to Instagram, and retail management, ensuring team efficiency and goal alignment. My tenure at Plato's Closet is marked by a collaborative approach to managing workflows and empowering my team to excel in performance and contribute to our collective success. The skills and values I've cultivated resonate with the innovative, team-oriented culture that thrives in customer-centric environments, and I'm poised to bring fresh perspectives and creativity to future endeavors in the retail industry.
I am also experienced with creating innovative fashion designs that align with current market trends. Utilizes strong design software skills and pattern-making techniques to produce high-quality garments. Knowledge of fabric properties and garment construction ensures practical and visually appealing designs.
Overview
6
6
years of professional experience
Work History
Retail Social Media Manager/Supervisor
Plato's Closet
08.2021 - Current
- Running TikTok and Instagram, graphic design, photography for photoshoots, styling flats, along with on models
- Managing the workflow of their employees, creating team schedules and delegating tasks
- Assessing the work performance of their employees and identifying areas that need improvement
- Ensuring that business goals, deadlines and performance standards are met
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Increased brand awareness by developing and implementing effective social media strategies.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Participated in regular training sessions for continuous improvement in retail knowledge and skills.
- Developed strong product knowledge to provide accurate information and expert advice to customers.
- Managed inventory for optimal stock levels and efficient merchandise presentation.
Retail Specialist
Hollister Co.
08.2019 - 05.2020
- Assisted customers in finding their personal style at Hollister Co
- In Merrillville, Indiana
- Collaborated with team members to maintain a positive work environment and support managerial duties
- Improved customer satisfaction by providing personalized assistance and product recommendations.
- Ensured a clean, organized store environment to enhance the shopping experience.
- Collaborated with team members to achieve monthly sales targets and maintain high performance standards.
- Assisted management with special projects such as inventory audits or promotional campaigns implementation when needed.
- Contributed to successful store events by assisting with planning, setup, promotion, and execution of activities.
- Exceeded personal sales goals consistently while contributing to overall store performance metrics achievement.
Apple Specialist
Apple
11.2024 - 02.2025
- Boosted sales performance through the effective demonstration of product features and benefits.
- Supported store management with administrative tasks including scheduling appointments, processing transactions, and handling customer inquiries professionally.
- Maximized sales potential by identifying cross-selling opportunities and offering tailored recommendations based on individual client needs.
- Developed strong relationships with clientele through attentive listening skills, understanding their unique requirements before suggesting suitable solutions for their technology needs.
- Guided customers through software updates and troubleshooting processes patiently, ensuring they were confident about using their Apple devices.
- Collaborated with team members to consistently achieve sales targets and exceed customer expectations.
- Handled high-pressure situations gracefully, addressing customer concerns promptly while maintaining a professional demeanor at all times.
- Delivered exceptional customer service experiences, resulting in positive reviews and referrals from satisfied clients.
- Maintained clean, organized displays to showcase Apple products effectively and attractively to customers.
Crew Member
AMC Theatres
10.2020 - 05.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Columbia College Chicago
01.2027
Skills
- Microsoft Access
- C#
- C
- Photo and Video Editing
- Social Media Management
- Teamwork and Collaboration
- Brand Awareness
- Excellent Multitasking
- Positive Attitude
- Audience Engagement
- Photography and Videography
- Advertising
- Networking and relationship building
- Photo and video editing
- Teamwork and collaboration
- Pattern making
- Creative vision
- Fashion design
- Tailoring expertise
- Fashion marketing
- Garment construction
- Fashion illustration
- Sewing techniques
- Styling proficiency
- Fabric sourcing
- Patterning skills
- Sustainable design
- Excellent oral communication
- Fashion show production
- Fashion photography
- Fashion trend forecasting
- Garment design
Affiliations
- Picture Perfect Modeling Troupe
Timeline
Apple Specialist
Apple
11.2024 - 02.2025
Retail Social Media Manager/Supervisor
Plato's Closet
08.2021 - Current
Crew Member
AMC Theatres
10.2020 - 05.2021
Retail Specialist
Hollister Co.
08.2019 - 05.2020
Columbia College Chicago