Lucas Zimmerman
Big Bend ,WI
Summary
Well-versed in keeping an orderly and clean shop for maximum efficiency. Skilled in testing, diagnosing and fixing issues with diesel equipment and vehicles. Excellent communication, organizational and prioritization skills. Knowledgeable automotive professional specializing in diesel vehicles. Background overhauling engines, troubleshooting system problems and replacing components. Proven strengths in time management, customer relations and problem-solving. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Seasoned Diesel Mechanic offering expertise in engines, brakes and other vehicle systems. Effective team player with understanding of customer service standards and documentation requirements.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Service Manager
Spoerl Trucking
Ixonia, WI
06.2024 - Current
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Analyzed service reports to identify areas of improvement.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Help mechanics in shop complete repairs if needed
Diesel Technician
Truck Country
Oak Creek, WI
03.2021 - 06.2024
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Inspected [Vehicles] for repair and maintenance needs.
- Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
- Removed components and completed repairs or installed new replacements.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Completed warranty services and submitted required paperwork.
- Replaced parts such as belts, hoses and motors on different systems.
- Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
- Assessed engines to inform preventive maintenance work.
- Diagnosed mechanical problems for repair or replacement.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Serviced and maintained engines by performing regular oil and filter changes.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Changed faulty or damaged fuel injectors, air filters in diesel engines.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
- Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
- Collaborated with other mechanics to inspect diesel engines for signs of damage.
Automotive Technician
Top Gear Performance
Ixonia, WI
04.2018 - 03.2021
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Removed, rebuilt/replaced and re installed transmissions/ transfer cases in light duty pick-up trucks.
- Removed, rebuilt/replaced and re installed engines in light duty pick-ups.
Diesel Technician
Truck Country
Oak Creek, WI
03.2015 - 04.2018
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Inspected [Vehicles] for repair and maintenance needs.
- Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
- Removed components and completed repairs or installed new replacements.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Completed warranty services and submitted required paperwork.
- Replaced parts such as belts, hoses and motors on different systems.
- Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
- Assessed engines to inform preventive maintenance work.
- Diagnosed mechanical problems for repair or replacement.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Serviced and maintained engines by performing regular oil and filter changes.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
- Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
- Collaborated with other mechanics to inspect diesel engines for signs of damage.
- Changed faulty or damaged fuel injectors, air filters in diesel engines.
Mechanic
Proven Power
Oconomowoc, WI
06.2012 - 03.2015
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Disassembled defective parts to make proper repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
Education
High School Diploma -
Oconomowoc High School
Oconomowoc, WI06.2013
Skills
- Computerized Maintenance Management System (CMMS) Software
- Vehicle System Analysis
- Preventive Maintenance
- Overhauling Engines
- Inspection Procedures
- Cummins Insite
- Interior Component Repair
- Fluid Adjustments
- Alternative Fuel Systems Repair
- Vehicle Repairs
- Customer Satisfaction
- Maintenance Servicing
- Managing Fleet Vehicles
- Diagnosis and Troubleshooting
- Vehicle Safety and Maintenance
- Heavy Equipment Repair
- Maintenance and Repair
- Transmission Service
- Solid Independent Worker
- Engine Removal
- Exhaust Emissions Management
- Drivability Testing
- Parts Replacement
- Align Suspension
- Service Documentation
- ECM Reprogramming
- Employee Supervision
- Vehicle Testing
- Machine Diagnostics
- Shop Safety Procedures
- Steering Systems
- Mechanical Troubleshooting
- Chassis Understanding
- Performing Repairs
- Diagnostic Skills
- Wire Stripping
- Inspect Vehicles
- Workplace Safety
- Parts Documentation
- Team Collaboration
- Warranty Repairs Understanding
- Equipment Inspection
- Inspection Checklists
Certification
-Detroit Diesel Engine Certified to perform warranty repairs
-Freightliner Trucks Certified to perform dealer warranty repairs.
-Cummins online training certified to perform warranty repairs.
Timeline
Service Manager
Spoerl Trucking
06.2024 - Current
Diesel Technician
Truck Country
03.2021 - 06.2024
Automotive Technician
Top Gear Performance
04.2018 - 03.2021
Diesel Technician
Truck Country
03.2015 - 04.2018
Mechanic
Proven Power
06.2012 - 03.2015
High School Diploma -
Oconomowoc High School