Lucas A. Zinai

• Streamlined operational workflows, enhancing efficiency across Maintenance and Operations services including ITP fueling
• Developed and implemented training programs, improving staff performance and service quality.
• Led cross-functional teams to optimize resource allocation, reducing operational costs effectively.
• Analyzed performance metrics to identify areas for improvement, driving continuous process enhancements.
• Oversaw compliance with safety regulations and industry standards, safeguarding employee well-being and operational integrity.
• Fostered strong relationships with clients, ensuring high levels of satisfaction and service delivery consistency.
• Managed vendor negotiations and contracts, optimizing supply chain operations for improved cost efficiency.
• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Monitored budget and utilized operational resources.
• Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Launched successful initiative to automate repetitive tasks, freeing up staff to focus on strategic projects and value-added activities.
• Enhanced operational resilience by developing and implementing robust contingency plans that ensured continuity of operations in face of unexpected disruptions.

• Directed all station operations with full accountability for safety, regulatory compliance, operational performance, employee well-being, and financial results.
• Championed a safety-first culture by implementing and overseeing Safety Management Systems (SMS), risk assessments, audits, training programs, and regulatory compliance initiatives.
• Led cross-functional management teams to drive operational excellence, service quality, security compliance, and continuous process improvement.
• Managed station budgets, workforce planning, staffing strategies, scheduling, asset control, vendor relationships, and cost management to achieve operational and financial objectives.
• Maintained full P&L responsibility, ensuring compliance with corporate governance standards while delivering profitability and sustainable business growth.
• Cultivated strong customer partnerships, leveraging feedback and performance metrics to enhance service delivery, customer satisfaction, and contract retention.
• Identified and pursued new business opportunities, expanding service offerings and supporting revenue growth initiatives.
• Directed development and execution of emergency preparedness, business continuity, environmental compliance, and crisis response programs.
• Oversaw acquisition, maintenance, and safe operation of ground support equipment (GSE), fleet assets, and operational infrastructure.
• Led investigations of workplace incidents, injuries, equipment damage, and operational disruptions, implementing corrective actions to improve safety performance and reduce risk exposure.
• Managed workers’ compensation, return-to-work programs, and employee wellness initiatives, reducing claim costs and improving workforce productivity.
• Established performance-driven leadership culture through coaching, accountability, succession planning, employee development, and performance management programs.
• Monitored and analyzed key operational and safety metrics, including injury rates, audit findings, equipment reliability, training compliance, operational delays, and cost-performance indicators to drive continuous improvement.
• Conducted routine operational reviews, workplace inspections, and leadership meetings to ensure compliance, communication, and alignment with organizational goals.
• Developed employee recognition and engagement programs that reinforced safety, compliance, operational excellence, and high-performance behaviors.
• Ensured consistent enforcement of company policies, regulatory requirements, and operational standards while fostering a culture of accountability and professionalism.
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• Managed daily station operations for aviation fueling and GSE fueling services, ensuring safe, efficient, and on-time support of airline operations.
• Coordinated staffing, equipment deployment, and workflow planning based on flight schedules, operational demands, and service requirements.
• Supervised fueling and defueling activities while maintaining compliance with company policies, safety standards, and regulatory requirements.
• Led operational teams to achieve high levels of productivity, service quality, safety performance, and customer satisfaction.
• Conducted operational audits, facility inspections, and performance reviews to identify improvement opportunities and enhance service delivery.
• Investigated accidents, incidents, and operational disruptions, implementing corrective actions and preventative measures to reduce risk and improve safety outcomes.
• Promoted a safety-first culture through employee engagement, training programs, risk assessments, and compliance monitoring.
• Ensured adherence to company procedures, aviation regulations, security requirements, and environmental standards.
• Maintained strong customer relationships, regularly gathering feedback and implementing process improvements to enhance operational performance.
• Managed workforce scheduling, shift planning, training, onboarding, coaching, and performance management for frontline employees and supervisors.
• Oversaw equipment records, vehicle compliance programs, and asset tracking to ensure operational readiness and regulatory compliance.
• Conducted shift briefings, prepared operational reports, and communicated performance expectations to ensure effective team alignment and execution.
• Assisted with recruitment, employee development, disciplinary actions, and performance evaluations to support a high-performing and accountable workforce.
• Served as a mentor and leader, developing team capabilities while fostering a culture of continuous improvement, safety, and operational excellence.

• Directed 24/7 fuel facility and hydrant system operations, supervising maintenance and operations personnel, scheduling, and daily work assignments.
• Managed maintenance programs, work orders, and preventive maintenance activities using computerized maintenance management systems (CMMS) and Microsoft Excel.
• Ensured compliance with ATA Specification 103, regulatory requirements, company policies, fuel quality standards, and safety procedures.
• Coordinated planned and emergency maintenance activities for fuel farms, hydrant systems, pumps, valves, tank gauging equipment, and associated infrastructure.
• Led operational response efforts to minimize airline delays, equipment outages, and fuel system disruptions.
• Oversaw fuel receipt operations, control room activities, employee training, and operational readiness.
• Conducted shift briefings, managed staffing resources, and maintained accurate operational reporting and communication across multiple stakeholders.
• Partnered with airport operations, airline customers, regulatory agencies, and senior leadership to resolve operational issues and support audits and inspections.
• Managed employee recruitment, onboarding, performance evaluations, coaching, and disciplinary actions.
• Directed emergency response and spill response activities while maintaining a strong safety culture and incident prevention program.
• Troubleshot and supported maintenance of pumps, valves, piping systems, electrical components, wiring, conduit, and tank inventory control systems.
• Represented the organization during customer, airline, regulatory, and quality assurance audits while promoting professional, ethical, and customer-focused operations.

• Distributed incoming air traffic information to pilots/ground handlers/fuelers
• Followed up with updated information as received
• Communicated flight release and fuel load information to appropriate operations
• Maintained lines of communication with line operations and air carriers though the use of two-way radios
• Coordinated with departments in billing for services rendered and compile information for each flight and submit for final bill preparation
• Maintained flight logs and update flight schedules
• Implemented process improvements that enhanced operational workflows and reduced turnaround times.
• Monitored real-time weather conditions and air traffic updates to inform decision-making processes.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Made arrangements for accommodation when flight delays occur
• Handled phone traffic
• Assisted in the planning and control of the gate assignment
• Assisted with passenger services as required
• Recommended weight and balance preparation in accordance with airline requirements
• Complied with the Stations’ attendance and tardiness standards
• Performed other duties as assigned.

Received/dispatched jet fuel, gasoline, diesel fuel, avgas and glycol via pipelines and trucks.
• Sampled and tests products for quality control and performance inspections and basic maintenance on
facilities, fuel systems and fueling vehicles.
• Supported Quality Control Technicians with hydraulic, pneumatic and electrical reports and
preventative maintenance of equipment at fuel storage facilities/systems including related equipment
on fueling vehicles.
• Performed routine and periodic inspections in compliance with company, customer, government and
industry standards
• Transfered product and monitors storage tanks, pipelines and related equipment to ensure that they are
in good working order to prevent spills, releases, overfills and product contamination
• Conducted all work in a safe fashion by adhering to all company, customer, industry, local, state and
federal safe work policies/procedures
• Maked required log entries of fuel transactions, quality control, and maintenance
• Assured adherence to safety policies and procedures.
• Met the Company's Attendance and code of conduct standards

• Performed pre-job and post-job inspections of equipment to ensure operational readiness, safety compliance, and equipment reliability.
• Executed preventive maintenance programs and completed scheduled maintenance procedures on pumps, treating lines, and other support equipment.
• Maintained, repaired, and troubleshot mechanical and process equipment to minimize downtime and support continuous operations.
• Completed comprehensive technical training programs, including Essential Math, Essential Red Book, safety training, and job-specific certifications.
• Followed structured career development and competency progression programs through the I Learn training system.
• Assisted with equipment rig-up and rig-down operations at wellsites, ensuring safe and efficient mobilization and demobilization of service line equipment.
• Supported field operations through equipment preparation, maintenance, repair, and site cleanup activities.
• Maintained compliance with company safety policies, operational procedures, and industry standards while working in high-risk industrial environments.
• Collaborated with field crews and supervisors to ensure successful execution of service operations and customer requirements.
• Conducted routine field safety audits to enforce pre- and post-trip standards.
• Increased operational efficiency by maintaining a clean and organized workspace for the Frac Equipment Operator team.
• Drained tanks and prepared for oil pickup by verifying accuracy of gauges and checking rates on [Type] pumps.
• Examined proper lubrication and functioning of pumps and mechanical equipment through.
• Connected grounded wires and lines and loaded and off-loaded arms and hoses to pipelines.