Lucca Scafidi
Sunny Isles Beach,FL
Summary
Dynamic Event Manager and Client Advisor with 5 years of experience in planning and executing high-end private events and luxury retail operations. Proven ability to manage time effectively and deliver exceptional service in fast-paced environments. Bilingual in English and Spanish, facilitating communication with diverse clientele. Committed to continuous learning and professional development in the event management and retail sectors.
Overview
2024
2024
years of professional experience
Work History
Private high end events manager
Tastings New York
Miami, Florida
01.2020 - 03.2023
- Coordinated logistics for events, managing vendors and venue details.
- Executed on-site management, overseeing staff and attendee experiences.
- Monitored event setup and teardown, ensuring compliance with safety standards.
- Managed attendee registrations and inquiries, providing excellent customer service.
- Provided support to attendees before, during, and after the event as needed.
Retail support / C.A
Moncler, USA
Bal Harbor, FL
10.2022 - 01.2023
- I supported the Moncler team with whatever needed to be done to give the clients the most satisfaction from their visit.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
bus boy
Carpaccio Restaurant
Bal Harbor, FL
01.2020 - 04.2022
- Cleared and set tables quickly after guest departures.
- Assisted servers with food and drink delivery.
- Maintained cleanliness of dining area and service stations.
Client Advisor
James Perse
Bal harbor , FL
- Assisted clients in selecting products that align with their preferences.
- Educated customers on brand values and product features.
- Provided personalized styling advice to enhance client experience.
- Collaborated with team members to maintain store presentation standards.
- Built lasting relationships with clients through exceptional service.
- Provided customer service to clients, including answering questions and resolving issues.
Education
High School Diploma -
East Lake High School
Palm Harbor, FL06-2020
Skills
- Customer service and client engagement
- Team collaboration and coordination
- Brand education and styling advice
- Catering management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Refrences
- Pablo Marucco-305-407-6490
- China Flores- 305-993-1330
- Rosy- 786-779-2477
- Bruno Scafidi- 727-771-5519
- Whitney Landin-813-812-3760
Timeline
Retail support / C.A
Moncler, USA
10.2022 - 01.2023
Private high end events manager
Tastings New York
01.2020 - 03.2023
bus boy
Carpaccio Restaurant
01.2020 - 04.2022
Client Advisor
James Perse
High School Diploma -
East Lake High School