Luccon Pierre
West Palm Beach,FL
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight.
Excellent communication and planning skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Fiber Optic Cable Technician
Breezeline
West Palm Beach , FL
01.2021 - 06.2022
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Coordinated installation of new users and relocations of existing users.
- Installed and configured new devices and system components.
Cable Technician
Spectrum
Bangor, ME
07.2020 - 12.2020
- Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Installed and configured new devices and system components.
Cable-technician
Xfinity Comcast
West Palm Beach, FL
01.2017 - 06.2020
- Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Installed and configured new devices and system components.
- Set up networks and computers for business and residential customers.
Education
Associate of Arts - HVAC
Lincoln College
West Palm Beach06.2016
Skills
- Active Listening
- Reading Comprehension
- Creative Solutions
- Fiber Testing
- Maintaining Clean Work Areas
- Customer Satisfaction
- Exceptional Customer Service
Language
Trilingual: -Spanish -French -Creole
Timeline
Fiber Optic Cable Technician
Breezeline
01.2021 - 06.2022
Cable Technician
Spectrum
07.2020 - 12.2020
Cable-technician
Xfinity Comcast
01.2017 - 06.2020
Associate of Arts - HVAC
Lincoln College
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