Open To Work
Lucero Hernandez
Fresno,CA
Summary
I am a responsible worker with several years of experience and top-notch skills in customer service and task prioritization. Talented professional that works successfully in both team and solitary roles. Ready to take on new challenges and learn new skills.
Overview
3
3
years of professional experience
2016
2016
years of post-secondary education
Work History
Steward Maintenance
Table Mountain Casino Resort
Fresno, California
2024.06 - 2025.11
- Maintained cleanliness and sanitation in dining areas and kitchen spaces.
- Operated dishwashing equipment efficiently for high-volume service.
- Followed health and safety guidelines during all cleaning tasks.
Receptionist
Sequoia Equipment Co.
Fresno, California
2023.02 - 2024.10
- Greeted and assisted customers with inquiries and service requests.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments and maintained calendars for staff members.
- Maintained organized reception area, ensuring professional appearance at all times.
- Handled customer complaints with professionalism and empathy.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
Bullard High School
Fresno, CaliforniaSkills
- Dishwashing operations
- Sanitation practices
- Health code compliance
- Customer service
- Multi-line phone management
- Payment processing
- Effective communication
- Attention to detail
- Team collaboration
- Professional demeanor
- Hospitality
- Quality control
- Cash handling
- Professionalism
- Multitasking Abilities
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteSalary Range
$0/hr - $1000/hrTimeline
Steward Maintenance
Table Mountain Casino Resort
2024.06 - 2025.11
Receptionist
Sequoia Equipment Co.
2023.02 - 2024.10
Bullard High School