Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lucero Rangel Mendez

Lincoln,NE

Summary

Resourceful Shift Manager known for high productivity and efficient task completion. Skilled in team leadership, operational management, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance team performance and achieve company goals.

Overview

3
3
years of professional experience

Work History

Shift Manager

McDonald's
Lincoln, NE
04.2022 - Current
  • Resolved conflicts between staff members in a professional manner.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Responded quickly and effectively to emergency situations as they arose.
  • Enforced safety standards throughout the store including proper use of equipment and uniform.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Ensured completion of all opening duties were completed accurately according to established guidelines.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Ensured compliance with food safety regulations and quality standards.
  • Resolved conflicts between employees or customers in a professional manner.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Maintained cleanliness and organization of work area.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Ensured compliance with health and safety regulations.
  • Helped employees accomplish tasks during peak periods.
  • Directed and led employees and team members on effective operations, methods and procedures.

Education

High School Diploma -

Lincoln High School
Lincoln, Nebraska, NE
05-2023

Skills

  • Relationship building
  • Staff motivation
  • Energetic and enthusiastic
  • Training and mentoring
  • Punctual and reliable
  • Interpersonal skills
  • Productivity and time management
  • Can multitask effectively
  • Team player
  • Problem resolution
  • Dependable and responsible
  • First Aid/CPR
  • Calm under pressure
  • Decision-making
  • Microsoft Word
  • Flexible and adaptable
  • Troubleshooting

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Shift Manager

McDonald's
04.2022 - Current

High School Diploma -

Lincoln High School

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Lucero Rangel Mendez