Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lucero Rivera

Edcouch

Summary

Bilingual professional with strong communication and attention to detail. Experienced in managing over 200 personal injury cases and facilitating settlement negotiations, contributing to efficient client management and positive outcomes.

Overview

20
20
years of professional experience

Work History

Pre-suit Assistant

Texas Managing Consultants
Elsa, TX
03.2025 - Current
  • Settlement Negotiation Facilitation

Case Manager

Texas Managing Consultants
Elsa, TX
12.2024 - Current
  • Client communication
  • Medical management
  • Demand correspondence

CSR

Convergys
Pharr, TX
01.2008 - 01.2009
  • Satelite TV Billing and Service Support

CSR

Ticketmaster
Pharr, TX
06.2006 - 11.2007
  • Event ticket sales
  • Monthly quota fulfillment

Education

High School Diploma -

Edcouch-Elsa High School
Edcouch, TX
05-2005

Skills

    Strong communication skills (bilingual)

    Attention to detail

    Microsoft Office Suite proficiency

    Working knowledge of personal injury claims and settlements

    Administrative Support

    Ability to manage 200 cases simultaneously

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Pre-suit Assistant

Texas Managing Consultants
03.2025 - Current

Case Manager

Texas Managing Consultants
12.2024 - Current

CSR

Convergys
01.2008 - 01.2009

CSR

Ticketmaster
06.2006 - 11.2007

High School Diploma -

Edcouch-Elsa High School