Lucero Villalobos
Wilton,CA
Summary
Driven Floral Assistant with a proven track record at Deanne Ireland, adept in exceeding sales goals and enhancing customer satisfaction through personalized service and creative floral arrangements. Skilled in flower identification and client consultation, showcasing exceptional customer support and creative merchandising abilities. Successfully balanced heavy workloads, ensuring quality and timely deliveries.
Overview
3
3
years of professional experience
Work History
Foral Assistant
Deanne Ireland
10.2023 - Current
- Exceeded sales goals by upselling complementary items such as vases and accessories while maintaining a genuine approach to assisting clients in fulfilling their floral vision.
- Provided support during peak seasons by efficiently multitasking between multiple responsibilities without compromising quality or timeliness of deliveries.
- Enhanced customer satisfaction by providing personalized floral arrangements and recommendations.
- Prepared potted plants and bouquets based on customer requirements.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Utilized strong time management skills to delicately balance heavy workloads during busy holiday seasons, effectively meeting customer expectations.
High School Florist Student
I Was a Student
08.2021 - 06.2023
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Utilized floral design techniques to craft unique floral arrangements.
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
Education
High School Diploma -
Liberty Ranch High School
Galt CA06-2024
Skills
- Product inventories
- Workspace maintenance
- Flower identification
- Client consultation
Languages
Spanish
Native or Bilingual
Interests
- Digital Art and Animation
- Drawing and Painting
- I enjoy cooking for friends and family gatherings
Timeline
Foral Assistant
Deanne Ireland
10.2023 - Current
High School Florist Student
I Was a Student
08.2021 - 06.2023
High School Diploma -
Liberty Ranch High School
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