Summary
Overview
Work History
Education
Skills
Timeline
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Lucia Snyder

Adel

Summary

Motivated and detail-oriented student who is passionate about creative problem solving. Experienced in conflict resolution and relationship building. Excellent interpersonal abilities with articulate communication skills in assisting customers.

Overview

5
5
years of professional experience

Work History

Express Claims Intern

Farm Bureau Financial Services
05.2023 - 08.2023
  • Responded to customer inquires, providing detailed explanations of insurance policies and claim processes.
  • In charge of individual claims from start to finish and communicated with client of status
  • Monitored claims across the express claims department to provide support

Sales Support Intern

American Republic Insurance Services
06.2022 - 11.2022
  • Assisted agents with the onboarding licensing process for various carriers
  • Oversaw commission statements and ensured policies are correct
  • Established relationships with regional managers to create a collaborative atmosphere
  • Resolved problems for carriers and agents and communicated the resolutions

Cashier and Kitchen Help

Dairy Shoppe
05.2018 - 08.2021
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledge assistance
  • Operated cash register for cash, check and credit card transactions with accuracy
  • Completed food orders and special requests with mindfulness

Education

Bachelor of Science - Marketing And Supply Chain Management

Iowa State University
Ames, IA
12.2023

Skills

  • Sales Force
  • Spreadsheet modeling
  • Customer relations

Timeline

Express Claims Intern

Farm Bureau Financial Services
05.2023 - 08.2023

Sales Support Intern

American Republic Insurance Services
06.2022 - 11.2022

Cashier and Kitchen Help

Dairy Shoppe
05.2018 - 08.2021

Bachelor of Science - Marketing And Supply Chain Management

Iowa State University

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Lucia Snyder