Lucia Aguilar
Escondido,CA
Summary
Manager & Assistant Property Manager
or Leasing Consultant position. Looking to bring further success to the community organization by leveraging strong skill set and proactive demeanor. Experienced manager with over 15 years of experience in Property Management. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
20
20
years of professional experience
Work History
Leasing Consultant
MG Properties
07.2022 - Current
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Assistant Manager
Sunrise Management LLC
San Marcos, CA
08.2021 - 04.2022
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security to protect employees, customers and property.
Assistant Manager/Leasing
S.Lew & Associates/ Alta Sima Apartments
Escondido, CA
10.2019 - 11.2020
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Collected, completed and processed lease applications.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Managed daily and weekly marketing and leasing plans.
Price Verifier
Walmart #3492
San Marcos, Ca.
08.2016 - 03.2019
- Prices that come from corperate office that have to be verified by end of week, Fridays by 1pm to be completed.
Leasing Agent
Pacific Gardens@ Morning View Apts.
San Diego, CA
2012 - 01.2013
- Invited prospects to fill out application upon completion of property tour.
- Used microsoft and Word to help create property brochures for advertising available properties and developments.
- Recruited new residents through website advertising and marketing, resulting in leases..
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Leasing Agent
Mariposa Apartments
Vista, Ca.
01.2006 - 01.2008
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Invited prospects to fill out application upon completion of property tour.
- Used Microsoft and Word to help create property brochures for advertising available properties and developments.
- Recruited new residents through website advertising and marketing, resulting in New Leases..
- Resolved conflicts between tenants regarding noise, encroachments and parking.
Property Manager
Solari Enterprises/ Sonoma Court Apts.
Escondido, Ca
01.2005 - 01.2006
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Maintained sufficient number of units market-ready at all times.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Developed, reviewed and submitted property operating and capital budgets.
Property Manager
John Stewart Co
Escondido, Ca
01.2004 - 01.2005
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Decreased operating costs [Number]% by implementing cost control procedures.
- Maintained sufficient number of units market-ready at all times.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Developed, reviewed and submitted property operating and capital budgets.
- Completed final move-out walk-throughs with tenants to identify any required repairs.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Education
Diploma -
Woodrow Wilson High School
6.1986
Skills
- Reliable and Responsible
- Land Lord Tenant Law
- Fair Housing Laws
- Customer Service
- Complaint Resolution
- Yardi,One Site, CRM,Knock Knock, Microsoft, Posting on Craigslist knowledgeable
- Decision Making
- Local and State Laws
- Administrative Leadership
- Vacancy & Marketing
- Property Showing
- Move in & Move Outs
Accomplishments
- 2013: Grace Hill Fair Housing Training/ Certified 2004 & 2012 : Vista R.O.P- Apartment Rental Management Course /Certified 2004: Tax Credit Training Certified By The John Stewart Co.
- 2020 Fair Housing Training with Kimbel & Tirey( Certified) 2 Awards 2008: ACE AWARD for the Highest Annual Gross Leases at 200+ property with The Alliance Residential Co.
Award Winner of the ACE awards for 200+ Leases.
For leasing up a property of 200+ units.
Timeline
Leasing Consultant
MG Properties
07.2022 - Current
Assistant Manager
Sunrise Management LLC
08.2021 - 04.2022
Assistant Manager/Leasing
S.Lew & Associates/ Alta Sima Apartments
10.2019 - 11.2020
Price Verifier
Walmart #3492
08.2016 - 03.2019
Leasing Agent
Mariposa Apartments
01.2006 - 01.2008
Property Manager
Solari Enterprises/ Sonoma Court Apts.
01.2005 - 01.2006
Property Manager
John Stewart Co
01.2004 - 01.2005
Leasing Agent
Pacific Gardens@ Morning View Apts.
2012 - 01.2013
Diploma -
Woodrow Wilson High School