Lucia Cipriano
Cranston,RI
Summary
Looking for a challenging position where I can showcase skills which will aid me in the pursuit to a career in social services. Highly communicative individual identifies issues and make the best decisions regarding course of treatment. Disciplined Supervisor with expertise in data confidentiality and client education and promoting experience working with culturally diverse families.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Outreach Program Supervisor
Tides Family Services
07.2025 - Current
- Provided ongoing direction and leadership for program operations.
- Assisted with community resources for mental health.
- Coached team members on productivity strategies to accomplish challenging goals.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Senior Caseworker
Tides Family Services
11.2021 - 07.2025
- Provide counseling and other services to help clients and family safety
- Attend all required program meetings including daily group supervision
- Coordinate activities/resources that would benefit the clients and family’s needs.
- Built strong relationships with partner organizations, fostering collaboration for better client outcomes.
- Conducted regular evaluations of case progress, making adjustments as needed to achieve desired results.
- Acted as a liaison between clients and other service providers, facilitating seamless coordination of services.
Intake/Release Coordinator
Community Resource for Justice
04.2020 - 08.2020
- Completes reports, manages database, monitors supply orders, as directed by Program Director
- Monitors all incoming and outgoing client arrival and departure information
- Assists as needed to create individual hard copy files, reports, etc.
Program Monitor
Community Resource for Justice
03.2018 - 04.2020
- Resident tracking
- Accountability/ security duties
- Pro-social role modeling to promote behavior change.
Education
Bachelor of Science - Criminal Justice
Roger Williams University
05.2023
High School graduate -
YouthBuild Providence
06.2017
Skills
- Excellent listener, with great organizational skills and an effective problem solver
- Experienced developing and maintaining appropriate boundaries with clients
- Outstanding ability to understand others’ needs and offer solutions
- Able to work independently and as part of a team to complete tasks
- Mental health care
- Able to work independently and as part of a team to complete tasks
- Training and Supervision
- Highly effective communication
- Assessment skills
- Interpersonal and written communication
Certification
- Advance in Spanish
- CPI and Effective Supervision
- Bachelor’s in criminal justice
Civic Engagement
AmeriCorps, 2017, 2018, Assist with community development projects: urban gardens, building beds for needy children, small home renovation projects for low-income families in Providence.
Languages
Spanish
Timeline
Outreach Program Supervisor
Tides Family Services
07.2025 - Current
Senior Caseworker
Tides Family Services
11.2021 - 07.2025
Intake/Release Coordinator
Community Resource for Justice
04.2020 - 08.2020
Program Monitor
Community Resource for Justice
03.2018 - 04.2020
Bachelor of Science - Criminal Justice
Roger Williams University
High School graduate -
YouthBuild Providence