Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
3
3
years of professional experience
Work History
Barista
Tyee Coffee Company
Coolin, Idaho
06.2021 - 07.2024
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Stocked shelves with ingredients needed to make coffee drinks.
Ground beans for espresso shots according to individual customer specifications.
Labeled containers of milk for use in coffee drinks according to expiration dates.
Monitored inventory levels of supplies and restocked when necessary.
Provided excellent customer service by responding to inquiries quickly and professionally.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Adhered to health department regulations concerning sanitation standards.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Maintained calm demeanor during high-volume periods and special events.
Collected payments and provided accurate change.
Described menu items to customers and suggested products based on stated preferences.
Education
High School Diploma -
Horizon High School
Paradise Valley, AZ
05-2024
Skills
Food Running
POS Systems
Opening and closing duties
Coffee expertise
Menu Memorization
Food Preparation
Cash Handling
Espresso machine operation
Table Bussing
Beverage Preparation
Safe Food Handling Practices
Solid problem solver
Team Leadership
Sales expertise
Positive and professional
Cash Register Operation
Friendly and outgoing
Team Player
POS System Operation
Retail Management
Order Taking
About Me
I am a 1st year student at ASU downtown this year and I am studying Popular Music. I've been a musician since I was 9 years old and I wanted to expand my horizons and pursue my passions. I've been playing in a band since I was 12, and we have played shows all over the valley, and many Downtown at places such as The Valley Bar, Crescent Ballroom, Last Exit Live and more. Not only is music my passion, but so is coffee! I got hired for my first Barista job when I was 15 and I instantly loved it, and I would love to get back into it now that the semester has kicked off.