LUCIA FERREIRA
Fairhaven,MA
Summary
Detail-oriented Document Controller with a robust background in managing and organizing critical documents to ensure seamless project workflows. Expertise in coordinating documentation processes while maintaining accuracy and compliance, complemented by strong precision and organizational skills in document control. Proven track record of streamlining procedures and mentoring team members on effective document workflows to enhance overall team efficiency. Recognized for a positive attitude and a proactive approach to tackling administrative tasks and supporting special projects, contributing to a collaborative work environment.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Document Control Coordinator
CBM Industries
Taunton, MA
03.2023 - Current
- Daily basis, maintained workflow and modifications.
- By understanding the layout design style template for document and drawing effort, developed a customer-define format and possessed document outcome, which benefited in reduced document assessment time and fulfilled customer delivery to requirements.
- Remained informed of the latest trends and technology to support document control functions and used multiple digital platforms to maintain documentation.
- Handle over 1K uploaded document/drawing ensuring changes, revisions, and are compliant.
- Maintain master list of 250 approved suppliers and track performance.
- Setup and ensure 10 weekly/monthly automated reports are exported to personnel correctly.
- Help organize 15 company employee appreciation events by providing creative teamwork activities.
Document Control Assistant Specialist
Lockheed Martin Sippican, Inc.
Marion, MA
07.2012 - 10.2022
- Optimized document control productivity, efficiency, and service quality across engineering, finance, and quality departments.
- Served as the Publication Lead for customer deliverables, ensuring 100% compliance with formatting, submission, and contractual requirements.
- Cross-coverage to other administrative personnel while managed multiple administrative daily task duties.
- Supported to maximize productivity, labor, resources, workflow, and staff on office procedures and software applications.
- Answered technical questions on desktop application for development or document update (Microsoft Office Suite or graphics bundled software).
- Worked with the Project Department Lead to drive timely documentation processing, and future updates on complex projects.
- Prepared support documentation and training materials for end users of document management systems and assisted in the development and implementation department and project-related templates.
- Supported Configuration Management/Data Management and Drafting staff by offloading some of their responsibilities on meeting quarterly metrics summary, cost and schedule requirements on contractual deliverable deliveries, drawing release plan performance, and on-time completion of Technical Data Package requirements.
- Operated data capture technology and imported digitized documents into the document management system library using imaging devices and document software by scanning, cataloging, or other automated data entry procedures, while assuring legible quality.
- While exercising security surveillance over the document process, reproduce, distribute, transmit, and receive, observed the company document control procedure.
- Performed periodic audits of current and archive material stored on the site network and inventory of office supplies. Retained company clearance and safe custodian responsibility.
Senior Administrative Assistant/Lead Publication Coordinator
Lockheed Martin Sippican, Inc. / Sippican Inc.
Marion, MA
04.2000 - 07.2012
- Established and maintained a professional and collaborative working relationship with company associates and internal or external parties.
- Performed normal office functions, distributed daily mail to staff members, meeting and travel arrangements. Screened and directed phone calls to the appropriate personnel, maintained daily calendar for meeting and conference room availability, monitored office supply with consistent inventory checks, and prepared purchase requisitions and payment requests, informing managers for resources required. Before the onsite company visits' arrival, assured personnel was input into the company's security system.
- Experienced in Microsoft Office Suite and a graphical application to create/revise documents and presentations:
- Supported the Department Manager in more than 80% of Submarine Communication department activities and all presentation, document, and proposal publication efforts.
- Knowledgeable in Microsoft Excel, supported the development of financial and technical project status reports for the management team on multiple department contracts.
- Utilized financial reporting software to generate financial charts and statements, reconciliation expense reports, and project schedules.
- Generated and provided support corporate and market material, such as viewgraph, brochures, and online-animated presentations that support the Technical and Marketing site-wide staff.
- Maintained and adhered to safe custodian responsibility procedures, processes, and regulations to obtain company clearance.
Education
High School Diploma -
Fairhaven High School
Fairhaven, MA06-1985
Skills
- Administrative Operations
- Data Entry & Scanning Systems
- Document Control
- Document organization
- Technical Publications
- Data handling support
- Process Improvement
- Technical Documentation
- Customer Deliverables
- Security Procedures
- Cross-Functional Collaboration
- Microsoft Suite
- Graphic software (Adobe Illustrator, and Photoshop)
- (Adobe Acrobat Professional and Nuance Power PDF
- Quality Collaboration by Design (QCBD) a Quality Management System (QMS)
Certification
- 2012 Evening of Stars Capture Team Award – Publication Coordinator
- SRA and SPOT Awards for Publication Coordinator
- DoD clearance
Timeline
Document Control Coordinator
CBM Industries
03.2023 - Current
Document Control Assistant Specialist
Lockheed Martin Sippican, Inc.
07.2012 - 10.2022
Senior Administrative Assistant/Lead Publication Coordinator
Lockheed Martin Sippican, Inc. / Sippican Inc.
04.2000 - 07.2012
High School Diploma -
Fairhaven High School