Lucia Murray
Scottsdale,AZ
Summary
Dynamic Account Manager with a proven track record at Impact Energy Environmental Consulting, enhancing client satisfaction and securing favorable contract terms. Expert in account management and customer service, I excel in building relationships and leading teams to success. Skilled in documentation and recordkeeping, my approach boosts efficiency and fosters a positive, collaborative environment.
Overview
2
2
years of professional experience
Work History
Account Manager
Impact Energy Environmental Consulting
2024.03 - 2024.08
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Scheduled and updated solar installations with cliental.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Head Cheerleading Coach
Desert Canyon Middle School
2023.11 - 2024.03
- Conducted regular team meetings to discuss goals, expectations, and upcoming events on the cheerleading calendar.
- Maintained detailed records of athlete progress, attendance, injuries, and other pertinent information for administrative purposes.
- Enhanced team performance by implementing structured training sessions and personalized coaching techniques.
- Founded a new community of spirit and comradery within the program
Operations Assistant
CORAC, Corps of Renewal and Charity
2022.05 - 2023.10
- Monitored and updated subscription/donation inventory levels and maintained accurate records of subscription records
- Provided administrative support with accurate document preparation and data entry
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
Education
GED -
MyGED
Scottsdale, AZ08.2024
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Documentation and Reporting
- Inventory Management
- Recordkeeping
- Positive Attitude
- Diligent and Respectful worker
Timeline
Account Manager
Impact Energy Environmental Consulting
2024.03 - 2024.08
Head Cheerleading Coach
Desert Canyon Middle School
2023.11 - 2024.03
Operations Assistant
CORAC, Corps of Renewal and Charity
2022.05 - 2023.10
GED -
MyGED
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