Lucia Perez
Reston,VA
Summary
Hardworking and reliable Certified Medical Assistant with strong ability in patient care for family medicine . Offering proficiency in English and spanish . Detail-oriented team player with strong organizational skills, to seek and maintain full- time position that offers professional challenges. utilizing interpersonal skills to further work experience.
Overview
7
7
years of professional experience
Work History
CCMA
Fox Mill Family Practice An Inova Partner
05.2022 - Current
- Worked effectively in fast-paced environments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Administrative Assistant
Capitol Rehab Center Of Herdon
03.2020 - 05.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Oversaw invoicing and billing functions , achieving consistent and accurate payments .
- Maintained office supplies inventory by checking stock and ordering new supplies .
Server
Bigbowl
05.2019 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Completed cleaning duties by sweeping , moping floors, vacuuming carpets and tidying up server station.
- Maintained accuracy while handling payments , giving change and printing receipts to customers.
Cashier Team Lead
Nandos Peri Peri
02.2017 - 11.2018
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
Education
No Degree - CCMA
NOVA Community College
Sterling, VA12.2021
High School Diploma -
South Lakes High School
Reston, VA06.2018
Skills
BLS certified
Team Building
Fluent in Spanish
Verbal/Written Communication
Customer Assistance
Timeline
CCMA
Fox Mill Family Practice An Inova Partner
05.2022 - Current
Administrative Assistant
Capitol Rehab Center Of Herdon
03.2020 - 05.2022
Server
Bigbowl
05.2019 - 02.2020
Cashier Team Lead
Nandos Peri Peri
02.2017 - 11.2018
No Degree - CCMA
NOVA Community College
High School Diploma -
South Lakes High School
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