Dynamic Lab Assistant with proven leadership at Clinical Pathology Laboratories, excelling in specimen processing and team coordination. Recognized for exceptional communication and problem-solving skills, ensuring timely testing and resolution of customer service issues. Committed to maintaining high standards of laboratory procedures while training new personnel effectively.
Overview
22
22
years of professional experience
Work History
Lab Assistant - Team Leader
Clinical Pathology Laboratories
Austin
08.2005 - Current
Specimen processing, preparing specimens for analysis. Establishing proper priorities for testing. Locating additional samples for technicians and delivering samples to each bench
Assisted in training new personnel on proper use of laboratory equipment or techniques.
Ensured that laboratory procedures are followed correctly at all times.
Communicating with physicians' offices to clarify patient orders
Notifying nurses, labs, and draw stations of tests not performed due to QNS, clot, improper specimen collections, and all lab errors, etc.
Responding to and resolving all Customer Service issues in a timely manner. Including all stats, routines, and all remote inquiries
Working all CPL sister lab pending, ensuring all samples are getting tested in a timely manner, communicating with them of any issues via email
Accessioning and processing all specimen add-ons
As a team lead ensuring all work is completed by the end of day, filling in when necessary
Medical Assistant
Austin Regional Clinic
Austin
05.2003 - 07.2005
Greeting patients and escorting them to exam rooms.