Lucia Silguero
Granger
Summary
I am excited to learn, grow, and succeed into a future long-term profession! I am bubbly, organized and a great worker. Always dedicated to helping my team and colleagues succeed in the best way possible!
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Saint Joseph Regional Medical Center Inc
Mishawaka, IN
07.2025 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Assisted in maintaining electronic health records for accuracy and compliance.
- Coordinated communications between patients and healthcare providers.
- Processed insurance and verified patient information.
- Warmly greeted and assisted patients with any healthcare assistance they required!
Barista
STARBUCKS COFFEE COMPANY
Mishawaka, IN
04.2022 - 10.2024
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction.
- Operated and maintained equipment, cleanliness & safety procedures ensuring optimal performance and quality.
- Consistently showing up on teamwork & communication skills
- Trained and mentored new baristas, fostering skills development and operational efficiency within team.
Education
High School - undefined
Penn High School
Mishawaka, IN01.2022
Skills
- Safety focused
- Training and development
- Cleaning and sanitizing
- Communication skills
- Heavy lifting
- Hospitality service expertise
- Customer service
- Performance improvement
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
Timeline
Medical Receptionist
Saint Joseph Regional Medical Center Inc
07.2025 - Current
Barista
STARBUCKS COFFEE COMPANY
04.2022 - 10.2024
High School - undefined
Penn High School