LUCIA VALDEZ
Montgomery,IL
Summary
Detail oriented individual with exceptional communication skills and a quick learning ability. Demonstrated track record of effectively and efficiently handling multiple tasks in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Recruiter
Adecco Staffing
Aurora, IL
2024.09 - Current
- Maintained candidate pipelines for high-volume roles, ensuring a constant flow of talent.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Resolved customer complaints in an efficient manner.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
- Facilitated onboarding processes for new hires, ensuring smooth transitions into roles.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Participated in local job fairs and recruitment events for prospective hiring.
Recruitment Specialist
SMX
2022.04 - 2024.05
- Screened resumes and applications to identify suitable candidates for open positions
- Conducted initial phone screenings with prospective candidates
- Organized onboarding sessions for new hires by coordinating orientation materials and training schedules
- Managed full-cycle recruiting processes, from initial sourcing to offer negotiation
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Review payroll, correct discrepancy and process payroll
Administrative Assistant
Advanced Disposal
2017.04 - 2022.03
- Facilitated communication between different departments within the organization
- Managed database systems containing customer contact information
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies
- Conducted research on various topics as requested by management
- Processed invoices for payment using accounting software applications
- Entered data into spreadsheets using Microsoft Excel or other similar programs
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
Collections Specialist
Kjc Auto Title Loans
2013.09 - 2015.08
- Utilized skip tracing techniques including phone calls, internet searches and databases
- Processed payments through various methods such as credit cards, online banking and cash transactions
- Investigated customer disputes and complaints regarding billing errors and incorrect charges
- Negotiated payment plans with customers to ensure timely repayment of debt
Education
Waubonsee Community College
Sugar Grove, ILSkills
- Client Management
- Problem solving
- Bilingual in Spanish
- Applicant tracking system
- Leadership
- Power BI
- Microsoft Word
- Oracle
- Excel
- Office
- Power Point
- Time management
- Microsoft Outlook
- Documentation and reporting
- Invoice processing
- Prioritization
- Coordination
- Time sheet review
- Payroll processing
- Payroll auditing
- Administrative skills
Timeline
Recruiter
Adecco Staffing
2024.09 - Current
Recruitment Specialist
SMX
2022.04 - 2024.05
Administrative Assistant
Advanced Disposal
2017.04 - 2022.03
Collections Specialist
Kjc Auto Title Loans
2013.09 - 2015.08
Waubonsee Community College