Lucian Allison
Cleveland,Tn
Summary
Understanding of P&L’s, as well as budgets. Running and operating in a retail environment as well as a fast paced restaurant environment. I have excellent communicative and leadership skills, knowledge of scheduling and operating for smaller groups of 8-10 as well as larger groups of up to 35 team members. Problem solving with direction and follow up. Understanding of how to adapt quickly. Developing employees to be ready for the next step, to further their career and ensure they get to reach their goals inside the workplace.
Overview
10
10
years of professional experience
Work History
General Manager
TrailersPlus
06.2022 - Current
- Managing a warranty department, working direct with the customers and the carrier on warranty claims.
- Ensuring customer satisfaction along with thorough inspection and conversation with the carrier.
- Face to face interaction building unmatched rapport with the customer.
- Ensuring to secure additional parts sales along with labor jobs while securing the sale.
- Working among many different systems to handle all aspects of the day to day.
- Primarily working in all of googles functions.
General Manager
Advance Auto parts
05.2021 - 05.2022
- Working among a smaller team, ensuring to handle/delegate tasks for day to day operations while providing great customer service and going the extra mile to ensure our customers get what they need.
- Working with several other businesses, speaking everyday and building strong relationships to keep valued customers coming back.
- Handling LP reports, refund reports, and operational reporting keeping track of sales, losses, profits, mark ups, and labor dollars.
Restaurant General Manager
KFC
02.2015 - 05.2021
- Responsible for training and developing Managers for other locations in our area.
- Keeping track of training and following up on a weekly basis with each one, ensuring to put them on the right path of their development into their own location.
- Working well with a team, and leading from the front in a very fast paced environment, while holding strong expectations of self and others to be a top ten operating KFC in our franchise.
Education
Business Management -
Cleveland state community college
01.2020
High School Diploma -
Bradley Central High School
01.2017
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
Timeline
General Manager
TrailersPlus
06.2022 - Current
General Manager
Advance Auto parts
05.2021 - 05.2022
Restaurant General Manager
KFC
02.2015 - 05.2021
Business Management -
Cleveland state community college
High School Diploma -
Bradley Central High School