Luciana Buchanan

• Greeted customers in person and on the phone, providing exceptional customer service.
• Provided product information to customers and answered inquiries regarding availability, pricing, ordering process, delivery times and returns.
• Assisted customers with online orders, tracking shipments and resolving issues related to orders.
• Processed payments for purchases using cash registers or other payment systems.
• Resolved customer complaints promptly in a professional manner.
• Organized merchandise displays to attract customers and promote sales.
• Recommended additional products or services based on customers' needs.
• Provided excellent customer service through active listening skills.

It was a work of great learning, and a lot of responsibility. Received customers, directed them to the appropriate sectors of our 40 thousand and 600 products in the store, found products out of stock, in other stores, organized, very diligent, and did excellent work. Specialist in computer system for billing, making new credit cards for customers, among others. I have always been and received an award for best customer service with excellent reviews. I am very grateful to Home Depot for the opportunity and for having learned so much. I left it with lots of compliments and happy to be sure that I gave my best, as I always do and am in my life.

• Greeted customers and provided excellent customer service.
• Processed payments using cash, debit and credit card transactions.
• Assisted customers with product selection, inventory information and sales promotions.
• Counted and balanced cashier drawers.
• Reported suspicious behavior, incidents and theft to support loss prevention.
• Issued gift cards upon request from customers.
• Performed opening and closing duties as assigned by store manager or supervisor.
• Researched product availability online or through catalogues when necessary.
• Balanced cash drawer at the start of each shift.

I was the store owner of a fashion store in the City of Ilhabela- Sao Paulo - Brazil.

I worked as a store administrator.

A shopping visual coordinator.

Fashion designer.

Shopping window

Beauty in general.

I worked for companies like Anna Pegova from Paris

I made many fairs and events For cars, beauty, fashion, jewelry, drinks, horses, yachts, and sophisticated salons for many different events.

I worked in hotels for specific events, like as a recreational entertainer.

I am excellent at interacting with the public. I have personal qualifications to work with a high-class business, developing and introducing with valuable descriptions the best products.

I am communicative, humble, and elegant. I know how to make customers feel special and happy. My clients always return to visit me and have a new business.

I am an expert in realizing the client's enchantment for the product I am working with.

I promote in my clients the satisfaction and optimistic credibility they are doing a good business for them. I am always honest with my clients. I stimulate them with excellent customer service and friendly connection, and then they return to have a new business with me.

• Established marketing strategies, such as social media campaigns, to promote the business.