Maiyella Fitz
Glen Ellyn,IL
Summary
Throughout my experience and expectations that came with each position, I gathered leadership, organization, supportive team worker, and especially the ability to work and learn under pressure.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Shelter Support Staff
GardaWorld Federal Services
Chicago, Illinois
05.2024 - Current
- Shelter Support Staff offers support to the residents of a shelter by helping them work towards their case plan goals and motivating residents to maintain their active daily living routine
- A general summary of responsibilities includes providing a safe, clean environment, supporting, and assisting residents residing in the shelter and documenting any safety/security concerns
- Receive and orient new resident arrivals and provide them with a welcome brief
- Maintains oversight of shelter residents and their living quarters
- Support and assist residents with their shelter needs as they arise (ex. questions, concerns, hygiene supplies, cleaning supplies, bedding, food and more
- Maintain positive, supportive, and respectful resident relations
- Follow and enforce shelter guidelines, policies, and procedures
- Work cooperatively and effectively with other staff members
- Attend meetings, compile, and submit required reports, and other tasks as assigned
Patient Care Assistant
Abcor
Chicago, IL
01.2016 - Current
- Assist patient with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Observe for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Perform minor housekeeping tasks to keep patient areas clean and sanitized.
- Examine and treat patient lacerations, contusions and physical symptoms and referred patient to other medical professionals.
- Counsel patient on pain management, treatment procedures and physician instructions.
- Use mobility devices to transport patient.
- Implement creative activities/exercises to emotionally support patient.
Security Officer
Favorite Staffing
Chicago, IL
06.2023 - 01.2024
- Provide exceptional customer service to all residents
in a culturally sensitive manner - Facilitate intake and departure process
- Assist residents/guest including with rules and policies guidelines
- Respond to emergency situations that may arise making independent decisions with policy
- Work cooperatively with other staff, Completed any other task that was assigned by supervisor, shelter manager, program manager or site captain
- Conduct periodic inspections of all areas of the facility to ensure a safety environment
- Relieved security, searched bags, cots, and conducted perimeter checks
- Monitored dormitories.
Bilingual Administrator
Aston Carter-IEMA
Chicago, IL
10.2022 - 11.2022
- Spanish interpretation for Shelter Management as well as for residents/intake processes, mass feeding, shelter cleaning, services/resources available on day to day translation services.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
Medical Assistant
John T.B. Houston M.D.
Chicago, IL
07.2009 - 10.2020
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Measured patient peak flows to improve workflow efficiency.
Title Processor
Greater Illinois Title
Chicago, IL
04.2006 - 04.2008
- Examined deeds, deeds of trust, liens, judgments, and easements.
- Performed title searches, ordered reports and obtained clearance documents.
- Analyzed chain of title and prepared reports outlining title-related matters.
- Evaluated documents to determine property ownership.
Education
Associate of Science - General Studies
City Colleges of Chicago - Wilbur Wright College
Chicago, IL05.2019
Diploma - Licensed Laser Tech
National Laser Institute
Oakbrook Terrace, IL06.2018
Medical Assistant
The College of Office Technology
Chicago, IL05.2009
High School Diploma -
Cosmopolitan Preparatory High School
Chicago, IL05.1998
Skills
- Medical billing
- Charting expertise
- Advanced anatomy knowledge
- HIPAA compliance
- Friendly, positive attitude
- Fluent in Spanish
- Data management
- Multitasking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
FEMA Courses: IS-100.C, IS-200.C, IS-700.B, IS-800D
References
John T.B. Houston M.D
(312)632-0032
Boss
Amy Lee
(815)823-5911
Manager
Edgar Trejo
(956)483-1955
Shelter Supervisor
Gheraldinne Lopez
(815) 307-6266
Shelter Supervisor
Timeline
Shelter Support Staff
GardaWorld Federal Services
05.2024 - Current
Security Officer
Favorite Staffing
06.2023 - 01.2024
Bilingual Administrator
Aston Carter-IEMA
10.2022 - 11.2022
Patient Care Assistant
Abcor
01.2016 - Current
Medical Assistant
John T.B. Houston M.D.
07.2009 - 10.2020
Title Processor
Greater Illinois Title
04.2006 - 04.2008
Associate of Science - General Studies
City Colleges of Chicago - Wilbur Wright College
Diploma - Licensed Laser Tech
National Laser Institute
Medical Assistant
The College of Office Technology
High School Diploma -
Cosmopolitan Preparatory High School