Luciana Salcedo
Fort Lauderdale,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Real Estate Consultant
Laurie Reader Real Estate
Plantation, FL
04.2022 - Current
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Coordinated appointments to show marketed properties.
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Promoted properties to target audiences to enhance revenue generation.
- Presented properties to show quality and market comparisons through self-developed presentations.
Real Estate Consultant
Lifestyle International Realty
Pemproke Pines , Florida
04.2019 - 02.2022
- Coordinated appointments to show marketed properties.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Communicated with clients to understand property needs and preferences.
- Researched commercial and residential real estate deals.
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, and personnel involved in closing transactions.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
- Negotiated contracts with buyers and sellers to maximize customer savings.
Account Executive
Comcast, Xfinity
Miramar, FL
07.2014 - 07.2016
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Created and executed account strategies to present services to key decision makers.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
Education
Certified - Life Coach
Yes Supply
Canada 11.2021
Bachelor of Arts - Communication
Western Connecticut State University
Danbury, CT04.2016
Skills
- Prospecting Clients
- Customer Satisfaction
- Lead Follow-Up
- Negotiation Expert
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Real Estate Consultant
Laurie Reader Real Estate
04.2022 - Current
Real Estate Consultant
Lifestyle International Realty
04.2019 - 02.2022
Account Executive
Comcast, Xfinity
07.2014 - 07.2016
Certified - Life Coach
Yes Supply
Bachelor of Arts - Communication
Western Connecticut State University
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