LUCIANE BUENO
Physical therapist
Palm Coast,FL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Health care professional with over twenty years experience in medical sales and medical training. developed through this years great ability to generate demand through physician education and great understanding of operating rooms & hospitals. Multilingual, fluent in English, Spanish and Portuguese. Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
29
29
years of professional experience
Work History
Field Support Manager-National Team
Modivcare
Atlanta, GA
10.2021 - Current
- Coached employees through day-to-day work and complex problems.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Monitored employee and customer interactions to assess quality of service.
- Established and implemented training programs to maximize team performance.
- Tracked and documented metrics, and evaluated trends.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Commercial Director
Home Medicine Brazil, Rio de
Rio De Janeiro , Brazil
01.2012 - Current
- Trained doctors in new technologies and laser equipment
- Assisted surgical team in use of state of the art equipment
- Experienced working with a multi-disciplinary team
- Developed, presented and closed sales proposals to clients
- Promoted sales of new technology from Europe
Facility Liaison
Modivcare
Miami, FL
09.2019 - 10.2020
- Successfully communicated with entities inside and outside of business.
- Solved conflicts and addressed issues that occurred between other entities and business.
- Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
- Monitored, communicated and coordinated objectives of Modivcare.
- Maintained knowledge of latest requirements and support strategies.
- Forged and cultivated productive relationships with community members and potential partners.
Physiotherapist Manager
TraumaDerm
Rio de Janeiro, Brazil
02.2004 - 11.2018
- Responsible for sales of post-operative rehabilitation services
- Responsible for B2B clinical sales
- Technology management and education of multi-disciplinary team comprised of Physicians, Nurses, and
- Physical Therapists
- Monitored patient assessment and treatment procedures
- Provided athletic rehabilitation services
- Experienced with plastic surgery rehabilitation, aesthetic procedures in dermatology utilizing lasers, and general rehabilitation
- Implementation and sales of new services
Sales Representative
Pharmaceuticals and Lenses, Ciba-Geigy
Rio de Janeiro, RJ
01.2002 - 01.2004
- Sales and training of Ophthalmologists on applications of internal and external lenses
- Pharmaceutical sales and Physician education
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Education
Certification, Postural Rehabilitation Specialist - Postural Rehabilitation
05.2015
Master of Arts - Acupuncture and Oriental Medicine
04.2004
Laser And Technology Specialist - Laser Equipment
03.2004
1000+ hours of training with dermatology specialists
Doctor Of Arts - Physiotherapy
01.2001
Skills
- Staff Training
- Teamwork and Collaboration
- Leading Team Meetings
- Performance Monitoring
- Employee Coaching and Motivation
- Project Management
- Field Operations Support
- Employee Performance Reviews
- Active Listening
- Flexible and Adaptable
- Self-Motivated
- Teambuilding
- Decision-Making
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Field Support Manager-National Team - Modivcare
10.2021 - Current
Facility Liaison - Modivcare
09.2019 - 10.2020
Commercial Director - Home Medicine Brazil, Rio de
01.2012 - Current
Physiotherapist Manager - TraumaDerm
02.2004 - 11.2018
Sales Representative - Pharmaceuticals and Lenses, Ciba-Geigy
01.2002 - 01.2004
Sao Paulo Institute - Certification, Postural Rehabilitation Specialist, Postural Rehabilitation
Pestalozzi University - Master of Arts, Acupuncture and Oriental Medicine
Institute São Paulo-IFP - Laser And Technology Specialist , Laser Equipment
Paulista University - Doctor Of Arts, Physiotherapy
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