Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luciano Jimenez

North Las Vegas

Summary

Dynamic Service Technician with a proven track record at AUDI HENDERSON, excelling in diagnosing complex automotive systems and enhancing customer relations. Skilled in preventive maintenance and troubleshooting, I trained junior technicians, contributing to increased first-time fix rates and streamlined service processes. Committed to safety and quality in every repair.

Knowledgeable [Desired Position] with solid background in diagnosing and repairing complex mechanical issues. Successfully executed maintenance tasks and troubleshooting techniques to ensure optimal equipment performance. Demonstrated technical expertise and problem-solving abilities in fast-paced environments.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Service Technician

AUDI HENDERSON/FINDLAY AUTO GROUP
06.2009 - Current
  • Diagnosed and repaired complex automotive systems to ensure optimal vehicle performance.
  • Collaborated with service team to streamline repair processes, enhancing workflow efficiency.
  • Conducted comprehensive vehicle inspections to identify potential issues and recommend preventative maintenance.
  • Trained junior technicians on diagnostic tools and repair techniques, fostering skill development and team effectiveness.
  • Utilized dealership management software to track service history and streamline customer communication.
  • Resolved customer inquiries regarding service needs and recommendations, enhancing client relations and trust in services provided.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.

Service Technician

Findlay Volkswagen/FINDLAY GROUP
06.2009 - 02.2014
  • Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and safety standards.
  • Maintained up-to-date knowledge of industry trends, tools, and technologies to enhance service quality.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Utilized advanced diagnostic tools to quickly identify vehicle issues, reducing troubleshooting time and labor costs.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

Service Technician

Pacific Volkswagen
04.2003 - 06.2009
  • Implemented quality control measures during service operations, improving overall customer satisfaction ratings.
  • Managed inventory levels of parts and supplies, ensuring timely availability for repairs and services.
  • Collaborated with team members to streamline workflows, improving overall efficiency in repair processes.
  • Trained junior technicians on best practices and troubleshooting techniques to elevate team skill levels.
  • Implemented preventative maintenance schedules, reducing vehicle breakdowns and enhancing customer satisfaction.
  • Conducted thorough inspections and assessments, identifying potential issues before they escalated into major repairs.
  • Located and removed defective parts for skilled adjustment, repair or replacement.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Education

No Degree - General Studies

El Camino College
Torrance, CA

AUTOMOTIVE SPECIALIST - AUTOMOTIVE REPAIR

Universal Technical Institute
Rancho Cucamonga, CA
02-2003

GARDENA HIGH SCHOOL
Gardena, CA
06-1998

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Work with minimal supervision
  • Valid Driver's license
  • Punctual and reliable
  • Troubleshooting skills
  • Problem and issue resolution
  • Power tool proficiency
  • Repair techniques
  • Documentation and reporting
  • OSHA requirements
  • Diagnostic testing
  • Electrical systems
  • HVAC systems
  • Troubleshooting
  • Safety procedures adherence
  • Diagnostics skill
  • Warranty repair

Certification

  • CST - Certified Service Technician

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Service Technician

AUDI HENDERSON/FINDLAY AUTO GROUP
06.2009 - Current

Service Technician

Findlay Volkswagen/FINDLAY GROUP
06.2009 - 02.2014

Service Technician

Pacific Volkswagen
04.2003 - 06.2009

No Degree - General Studies

El Camino College

AUTOMOTIVE SPECIALIST - AUTOMOTIVE REPAIR

Universal Technical Institute

GARDENA HIGH SCHOOL
Luciano Jimenez