Luciano Reap
B&B Pallet Company
Syracuse
2
years of professional experience
Customer service specialist with extensive experience in empowering clients through effective communication and relationship building. Skilled in identifying customer needs and delivering tailored recommendations, ensuring engaging experiences that enhance satisfaction and loyalty.
Work History
Labor Worker
1 Year 3 Months- Operated forklift equipment and production machinery to ensure safe and efficient workflow.
- Maintained quality standards while achieving daily production goals.
- Inspect finished products for accuracy and consistency.
- Collaborated with team members to optimize performance in fast-paced manufacturing environment.
- Follow safety procedures and maintain an organized workspace.
College Financial Representative
2 Months- Conducted client meetings to identify financial goals and deliver tailored planning support.
- Cultivated strong client relationships through effective communication, fostering trust and service excellence.
- Enhanced sales skills through proactive customer outreach and tailored needs assessments.
- Developed sales skills through customer outreach and needs-based recommendations.
- Maintained accurate documentation and professional client records.
Server / Busser
11 Months- Provided friendly, professional service to enhance guest satisfaction in high-volume restaurant.
- Guided guests through menu options and addressed requests to elevate overall dining experience.
- Worked closely with servers, kitchen staff, and management to ensure smooth service.
- Ensured clean dining areas and supported front-of-house operations for seamless service.
- Maintained clean dining areas and supported front-of-house operations.
- Handled cash and payment transactions accurately.
Education
Associate of Arts - Buisness, Management, Economics
High School Diploma
Skills
Manufacturing Operations
Production Efficiency
Material Handling
Inventory Organization
Cash Handling & Transactions
Fast-Paced Work Environments
Team Coordination
Team Collaboration
Attention to Detail
Problem Solving
Dependability & Work Ethic
Workplace Communication
ADDITIONAL INFORMATION
- - Experienced working directly with customers and providing personalized service.
- - Quick learner with the ability to understand new products and systems.
- - Comfortable working independently or as part of a team.
- - Available for flexible scheduling, including evenings and weekends.
Timeline
College Financial Representative
Northwestern Mutual
06.2025 - 08.2025Read More
Labor Worker
B&B Pallet Company
05.2025 - CurrentRead More
Server / Busser
Prime Steakhouse
08.2024 - 07.2025Read More
SUNY Empire State College
Associate of Arts from Buisness, Management, Economics
Read More
Fayetteville Manlius Highschool
High School Diploma
Read More