Lucie Flynn
Oakland,CA
Summary
Logical Dispatch Coordinator offering 3 years of background scheduling and dispatching drivers, work crews and vehicles to appropriate locations according to predetermined schedules. Skillful in preparing daily work and run schedules and overseeing communications within specifically assigned territories. Results-oriented and productive individual committed to quality service and customer retention.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations/Dispatch
Quer Charas LLC
02.2022 - 09.2023
- Operations Manager for local equity cannabis distribution center
- Daily operations include: Transfers between distribution and client, Inventory count and management
- Accounting: receivables and payables, logging & collecting payment
- Order fulfillment: packaging and delivering orders for customers/clients and dispensaries
- Packing and labeling of products within inventory
- Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
- Coordinated regular inspections of vehicles and scheduled preventive maintenance.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Bartender
Connecticut Yankee
08.2022 - 01.2023
- Standard bar operations including opening and closing procedures, drink preparation and drawer count
Coordinator Assistant
Gantri
09.2020 - 11.2020
- Oversee finishing department:
- Check in and disperse all new incoming parts
- Track and locate parts in department for assembly
- Manage work flow between sanding, painting, finishing
- Assist assembly and management department with logistics a
Bartender
BEST BEVERAGE CATERING
01.2016 - 10.2019
- Making drinks/cocktails in accordance to house rules and limitations
- Set-up and break down of bar area
- Completing nightly inventory of bar area
- Training new bar staff
- Picking up extra shifts and hours as needed by management
- Cash and debit transactions, routine drawer count and deposits EOD
Logistics Coordinator
Bay Ship & Yacht Co.
09.2017 - 12.2018
- Organizing and coordinating inbound and outbound shipments into large facility/warehouse: Including deliveries through sister companies (internal deliveries)
- Providing process that is effective in ensuring orders are received and delivered on time as to provide best customer satisfaction
- Management of invoicing and order processing: billing out customer orders and placing backorders when necessary
- Alerting salesman and purchasing when there are shortages and follow through with customers on status of items (back ordering)
- Managing company team of drivers: providing daily route data and necessary information regarding contents of their vehicles, updating them on pick ups and drop offs
- Includes providing invoices, additional delivery information, and directions when necessary
- Receiving inbound phone calls and placing customer orders (sales) and assisting with call overflow
- Managing customer billing information including sensitive credit card information, addresses, and account information
- Using current system software to bill and credit customers appropriately present company data in various reports for current volume of business
- Knowledge of Microsoft office software including excel, word, power point and outlook.
Cashier/Customer Service
Svendsen's Marine
03.2017 - 09.2017
- Completing cash and credit transactions
- Maintaining store cleanliness
- Stocking merchandise
- Maintaining accurate inventory counts and placement of products in both store and warehouse
- Answering store phones and assisting with customer questions
- Placing special orders for out of stock items as needed
Education
Associate of Science - Nursing
Merritt College
Oakland, CA05.2024
Bachelor's - Audio Engineering
SAE Ex'pressions College
Emeryville, CA12.2021
Skills
- Logistics/Supply Chain
- Shipping
- Dispatch
- Customer Service
- Inventory
- Microsoft Office
- Delivery Driver Experience
- Order Fulfillment/Material Distribution
Typing Proficiency:
57 WPM (certificate available, typingcom)
Certification
- CDL
- Driver's License
- CDL C
- Food Handler Certification
- Bartender License
Languages
Spanish - Intermediate
music and content creation
Skillful in creating content for personal and professional use on various social media sites. I genuinely enjoy photography, music and painting, which I do in my free time. I have experience working with other artists and creators through music and song writing, video editing and audio engineering.
Timeline
Bartender
Connecticut Yankee
08.2022 - 01.2023
Operations/Dispatch
Quer Charas LLC
02.2022 - 09.2023
Coordinator Assistant
Gantri
09.2020 - 11.2020
Logistics Coordinator
Bay Ship & Yacht Co.
09.2017 - 12.2018
Cashier/Customer Service
Svendsen's Marine
03.2017 - 09.2017
Bartender
BEST BEVERAGE CATERING
01.2016 - 10.2019
Associate of Science - Nursing
Merritt College
Bachelor's - Audio Engineering
SAE Ex'pressions College
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