Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
GeneralManager

Lucie Watkins

Durham,NC

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

5
5
years of professional experience

Work History

General Manager

Flying Biscuit Cafe
03.2024 - Current
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.

Manager

Moshi Moshi
11.2023 - 03.2024
  • Developed and implemented operational strategies to enhance team productivity.
  • Trained new staff on standard operating procedures and best practices.
  • Controlled costs to keep business operating within budget and increase profits.

Head Cashier

Piedmont Feed & Garden Center
05.2020 - 11.2023
  • Resolved customer inquiries and discrepancies efficiently, enhancing overall satisfaction.
  • Assisted in inventory management by conducting regular counts and reporting discrepancies.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Education

No Degree - Psychology

University of North Carolina At Greensboro
Greensboro, NC

High School Diploma -

Charles E. Jordan High School
Durham, NC
06-2021

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Customer relations
  • Staff supervision

Accomplishments

  • Supervised team of 35 staff members.
  • Documented and resolved the flooding damage of hurricane Chantal which led to opening the restaurant after one day of closure.

Timeline

General Manager

Flying Biscuit Cafe
03.2024 - Current

Manager

Moshi Moshi
11.2023 - 03.2024

Head Cashier

Piedmont Feed & Garden Center
05.2020 - 11.2023

No Degree - Psychology

University of North Carolina At Greensboro

High School Diploma -

Charles E. Jordan High School

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Lucie Watkins