Summary
Overview
Work History
Education
Skills
Timeline
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Lucila Alcantara

Tampa,Florida

Summary

Bilingual and highly organized Pharmacy Technician with experience in specialty pharmacy, remote patient support, and customer service. Skilled in medication processing, shipping logistics, insurance coordination, and multitasking in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician – Specialty & Remote Support

Integra Rx Pharmacy
07.2024 - 05.2025
  • Processed prescription orders and verified patient information in a specialty pharmacy setting.
  • Handled medication shipping through FedEx, ensuring accurate and timely deliveries.
  • Assisted patients remotely with medication questions, refill requests, and insurance concerns.
  • Collaborated with healthcare providers to ensure safe and effective medication use.

Pharmacy Technician – Inventory Management

Praxis Specialty Pharmacy
11.2022 - 03.2024
  • Managed over 200+ patient interactions via inbound/outbound calls.
  • Monitored and replenished pharmacy inventory and supplies.
  • Resolved billing and claims with insurance companies.
  • Provided support for prescription accuracy and patient education.

Pharmacy Technician

CVS Pharmacy
09.2021 - 11.2022
  • Processed prescriptions via counter, drive-thru, and delivery systems.
  • Contacted physicians for refills and prescription clarifications.
  • Assisted patients with OTC products and resolved insurance issues.

Education

Pharmacy Technician Certification - undefined

CVS Caremark
05.2022

High School Diploma - undefined

Lya Imber de Coronil
El Tigre
02.2010

Skills

  • Pharmacy Operations
  • Remote Customer Service
  • Insurance & Claims Resolution
  • FedEx & Shipping Logistics
  • ScriptPro Best Rx Program Microsoft Office
  • Leadership & Multitasking
  • English & Spanish (Fluent)

Timeline

Pharmacy Technician – Specialty & Remote Support

Integra Rx Pharmacy
07.2024 - 05.2025

Pharmacy Technician – Inventory Management

Praxis Specialty Pharmacy
11.2022 - 03.2024

Pharmacy Technician

CVS Pharmacy
09.2021 - 11.2022

Pharmacy Technician Certification - undefined

CVS Caremark

High School Diploma - undefined

Lya Imber de Coronil
Lucila Alcantara