Lucille Minervino
Bronx,New York
Summary
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
School Bus Matron
Pride Transporation
Yonkers, NY
07.2018 - 06.2023
- Ensured the safety and well-being of students while traveling on school buses.
- Monitored student behavior to maintain a safe, secure environment.
- Assisted with loading and unloading of students onto buses.
- Assisted special needs children in boarding and exiting bus safely.
- Assigned seating arrangements for students on bus trips.
- Communicated regularly with parents regarding their child's transportation needs and experiences.
- Coordinated with drivers to ensure all routes were completed efficiently and according to schedule.
- Inspected all safety equipment including seat belts, fire extinguishers, emergency exits.
- Reported any incidents or violations of school policies immediately to supervisors.
- Developed positive relationships with students through respectful interactions.
- Worked alongside students, parents and school personnel to provide all riders with safe and enjoyable experiences.
Accounts Receivable Clerk/Accounts Payable Clerk
Diamond Ranch Foods
Bronx, NY
03.2010 - 05.2018
- Responsible for entering customer payments into the accounting software system.
- Maintained accurate records of accounts receivable and payable transactions.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Reconciled daily cash receipts with bank deposits.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Collaborated with sales team members to ensure timely collection of outstanding debts from customers.
- Communicated regularly with vendors regarding invoice processing status updates.
- Investigated any discrepancies between invoices and purchase orders prior to processing payments.
- Reviewed all incoming payments for accuracy before posting them into the general ledger system.
Cashier
Morris Okun Fruits & Vegetables - Hunts Point Mark
Bronx, NY
09.1997 - 05.2010
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
Education
High School Diploma -
St. Alphonsus High School
Manhattan, NY06-1975
Associate Human Resources - Communications
Bronx Community College
BronxSkills
- Customer Assistance
- Cash Handling
- Payment Processing
- Drawer Balancing
- ID Verification
- Customer Service
Timeline
School Bus Matron
Pride Transporation
07.2018 - 06.2023
Accounts Receivable Clerk/Accounts Payable Clerk
Diamond Ranch Foods
03.2010 - 05.2018
Cashier
Morris Okun Fruits & Vegetables - Hunts Point Mark
09.1997 - 05.2010
High School Diploma -
St. Alphonsus High School
Associate Human Resources - Communications
Bronx Community College