Lucinda Dobbins
Idaho Falls,ID
Summary
Detail-oriented Health Information Technician with extensive experience in medical coding, EHR documentation, and patient records management. Ensures high coding accuracy while managing file retention, data cleanup, and compliant document handling during system transitions.
Overview
6
6
years of professional experience
Work History
Health Information Technician (Contract)
Bingham Memorial Hospital
Blackfoot, ID
01.2023 - Current
- Sustained 95% accuracy rate in medical coding throughout the contract engagement, reflecting consistent precision across high-stakes documentation.
- Analyzed patient records for data integrity and applied coding knowledge to outpatient ancillary and lab cases per medical coding and billing standards, ensuring accurate patient documentation and timely retrieval. Executed file retention protocols covering date verification, compliant document destruction, and organized pulling of requested files. Conducted data cleanup by identifying and removing duplicate records ahead of new system implementation.
- Eliminated duplicate records in medical files, streamlining data organization and facilitating successful system transition before new platform implementation.
- Earned expanded familiarity with hospital-wide clinical and administrative operations through structured department rotations, accelerating professional growth in health information management.
Customer Service Representative
Aro
Idaho Falls, ID
01.2021 - 01.2023
- Established a team-wide benchmark as the fastest and most accurate mortgage document checker in the department.
- Identified document errors consistently, contributing to fraud prevention by preventing inaccuracies from progressing through the review pipeline.
- Verified legal documents for a mortgage company, ensuring completeness and accuracy through structured inspection protocols. Collaborated with senior leadership on workflow improvements and worked with colleagues to meet shared deadlines and operational goals while organizing physical files through document check-in and systematic filing.
File Coordinator
Aro
Idaho Falls, ID
01.2021 - 07.2021
- Processed mortgage and legal documents for accuracy during intake and preparation, maintaining structured files through de-stapling, categorizing, and organizing submissions to ensure daily throughput targets were met.
- Arranged and maintained Aro records and files to ensure easy access and retrieval.
- Secured full-time offer from Aro by demonstrating reliability and consistent performance throughout short-term contract.
Education
Associate of Applied Science - Health Information Technology
Idaho State University
Pocatello, ID01-2023
Intermediate Technical Certificate - Medical Coding
Idaho State University
Pocatello, ID01-2023
Bachelor of Arts - English with an emphasis in Creative Writing
Idaho State University
Pocatello, ID01-2009
Associate of Applied Science in Office Professional -
Eastern Idaho Technical College
Idaho Falls, ID01-2009
Skills
- Medical Coding & Billing
- Outpatient Ancillary Coding
- Data Integrity Analysis
- Health Information Management
- EHR management
- Health Information Technology
- HIPAA Compliance
- Medical Documentation Review
- Document Retention Policy
- Data migration
- Patient Information Management
- Health Data Management
Timeline
Health Information Technician (Contract)
Bingham Memorial Hospital
01.2023 - Current
Customer Service Representative
Aro
01.2021 - 01.2023
File Coordinator
Aro
01.2021 - 07.2021
Associate of Applied Science - Health Information Technology
Idaho State University
Intermediate Technical Certificate - Medical Coding
Idaho State University
Bachelor of Arts - English with an emphasis in Creative Writing
Idaho State University
Associate of Applied Science in Office Professional -
Eastern Idaho Technical College