Accomplishments
Certification
Summary
Skills
Work Availability
Work Preference
Work History
Generic

Lucinda Mathis

Customer Service
Hampton,VA

Accomplishments

  • Windows Printer Test Page
  • You have correctly installed your Microsoft Print To PDF on LAPTOP-76OINV51
  • PRINTER PROPERTIES
  • Submitted Time: 8:40:40 AM
  • Date: 5/21/2022
  • User Name: LAPTOP-76OINV51\mathi
  • Computer Name: LAPTOP-76OINV51
  • Printer Name: Microsoft Print to PDF
  • Printer Model: Microsoft Print To PDF
  • Color Support: Yes
  • Port Name(s): PORTPROMPT:
  • Data Format: RAW
  • Printer Share Name:
  • Printer Location:
  • Print Processor: winprint
  • Comment:
  • Separator Page
  • Location:
  • OS Environment: Windows x64
  • PRINT DRIVER PROPERTIES
  • Driver Name: Microsoft Print To PDF
  • Driver Type: Type 4 - User Mode
  • Driver Version: 10.0.22000.1

Certification

  • Computer Specialist Training
  • International Business College
  • (Diploma)
  • June 1998 - May 2000

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.

Skills

  • Customer service
  • Good Telephone Etiquette
  • Quality assurance
  • MS office
  • Communication
  • Microsoft office
  • Friendly, positive attitude
  • Attention to detail

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part TimeFull Time

Work Location

On-SiteRemote

Important To Me

Company CultureFlexible work hoursHealthcare benefitsCareer advancementWork-life balancePersonal development programs401k match

Work History

Lyft Driver

Lyft Corporate
Hampton, Virginia
12.2024 - Current
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Personal In-Home Caregiver

Friends Health Care Team Inc.
Newport news, Virginia
12.2024 - Current
  • Followed nutritional plans to prepare optimal meals.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Certified Screening Technician

Grifols Biomat Plasma Center
Newport news, Virginia
01.2023 - 01.2025
  • Completed intake assessment forms and filed clients' charts.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
  • Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
  • Utilized medical software to document and track patient progress.
  • Cleaned and sterilized instruments, equipment and surfaces.
  • Monitored patient vital signs, lab results and other indicators of health.

Lawn and Garden Department

Lowes Home Improvement Stores
Hampton, Virginia
01.2022 - 08.2023
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Self-motivated, with a strong sense of personal responsibility.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed and maintained courteous and effective working relationships.

Relief Manager

Public Storage
Newport news, Virginia
02.2022 - 02.2023
  • Answered customer questions and provided immediate assistance to deliver exemplary service.
  • Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Established team priorities, maintained schedules and monitored performance.

Cashier

Sams Club Wholesale
Newport news, Virginia
09.2021 - 07.2022
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.