Hardworking and reliable Health Information Representative with strong ability in customer service. Offering prepping, quality assurance, scanning, and prepping skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
25
25
years of professional experience
Work History
Health Information Representative I
SSM DePaul Hospital
Bridgeton, MO
12.2023 - Current
Reviewed patient charts for accuracy and completeness.
process incoming medical records requests.
Maintained a secured filing system for confidential documents.
Entered data into electronic health record systems.
Scanned paper records into digital format.
Updated patient files with new medical information as needed.
Identified discrepancies between physical documentation and electronic health records.
Resolved any discrepancies found in the review process.
Performed quality assurance reviews of medical records for accuracy and completeness.
Scanned and validated medical records for upload.
Maintained complete confidentiality in accordance with organization and legal requirements.
Scanned incoming documentation.
Health Information Representative
Optum, UnitedHealth Group
Minneapolis, MN
06.2021 - 12.2023
Reviewed patient charts for accuracy and completeness.
Maintained a secure filing system for confidential documents.
Entered data into electronic health record systems.
Scanned paper records into digital format.
Updated patient files with new medical information as needed.
Identified discrepancies between physical documentation and electronic health records.
Resolved any discrepancies found in the review process.
Performed quality assurance reviews of medical records for accuracy and completeness.
Scanned and validated medical records for upload.
Scanned incoming documentation.
Scan Clerk
EDCO
St Louis, MO
06.2019 - 12.2023
Scanned documents and images into computer systems accurately and efficiently.
Verified accuracy of scanned information by comparing it with original document.
Maintained quality control standards for all scanned materials.
Created digital records of paper documents using specialized scanning software.
Organized and stored scanned documents in designated electronic folders.
Processed large volumes of incoming documents in a timely manner while ensuring accuracy standards were met.
Health Information Representative I
SSM DePaul Hospital
Bridgeton, MO
06.1999 - 06.2019
Reviewed patient charts for accuracy and completeness.
Processed incoming medical records requests.
Entered data into electronic health record systems.
Maintained a secure filing system for confidential documents.
Scanned paper records into digital format.
Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
Retrieved patient medical records in response to requests from authorized personnel.
Prepared reports summarizing patient information as requested by physicians or other healthcare providers.
Monitored compliance with state and federal regulations regarding release of information.
Identified discrepancies between physical documentation and electronic health records.
Resolved any discrepancies found in the review process.
Provided training to staff members on proper documentation techniques for medical records.
Performed quality assurance reviews of medical records for accuracy and completeness.
Organized patient charts, gathering medical histories, lab results and consents.
Retrieved medical charts for healthcare staff for filing in medical records.
Scanned and validated medical records for upload.
Maintained complete confidentiality in accordance with organization and legal requirements.
Scanned incoming documentation.
Purged outdated files.
Maintained positive working relationship with fellow staff and management.
Pulled patient records and transferred information to appropriate parties.
Proofread documents carefully to check accuracy and completeness of all paperwork.
Education
High School Diploma -
Soldan High School
St Louis, MO
06-1974
Certificate - Accounting
Ofallon Technical High School
5101 McRee Ave.
06-1974
Some College (No Degree) - Business Administration
Florrisant Valley Community College
3400 Pershqall Rd.
Skills
Paperwork Processing
Records Management
HIPAA Compliance
Work well independently
Medical Records Management
Quality Control Checks
Data Entry
New patient chart preparation
Document Scanning
Affiliations
Enjoy reading and gardening as well as travel.
References
References available upon request.
Timeline
Health Information Representative I
SSM DePaul Hospital
12.2023 - Current
Health Information Representative
Optum, UnitedHealth Group
06.2021 - 12.2023
Scan Clerk
EDCO
06.2019 - 12.2023
Health Information Representative I
SSM DePaul Hospital
06.1999 - 06.2019
High School Diploma -
Soldan High School
Certificate - Accounting
Ofallon Technical High School
Some College (No Degree) - Business Administration
Sergeant, Child Abuse & Sex Crimes Units at St. Louis Metropolitan Police DepartmentSergeant, Child Abuse & Sex Crimes Units at St. Louis Metropolitan Police Department