Lucinda Williams
Stafford,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Account Receivable Representative III
North America Partners In Anesthesia
08.2021 - Current
- Contributed to team objectives in fast-paced environment.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Gave recommendations and feedback to billing management through compliance training to improve the customer billing process.
- Meets the current productivity standard which include both quantity and quality metrics.
- Maintains a working knowledge and understanding of CPT and ICD-10 codes. Keep current with health care practices and laws and regulations related to claims collections.
Team Lead
Mednax -American Anesthesiology
06.2019 - 08.2021
- Coached team members in techniques necessary to complete job tasks.
- Crossed-trained and audited team members within the company that worked oversees.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored and guided employees to foster proper completion of assigned duties.
- Trained new team members by relaying information on company procedures.
- Held weekly team meetings to inform team members on company news and updates.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Collaborated closely with management and perform duties upon request.
Medical Billing Analyst
Mednax
11.2008 - 06.2019
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Filed and updated patient information and medical records.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Verified insurance of patients to determine eligibility.
- Collected payments and applied to patient accounts.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Liaised between patients, insurance companies, and billing office.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Education
Associate of Business Administration - Business
Strayer University Richmond
Chesterfield, VA04.2007
GED - undefined
Adult Learning Center
Richmond, VA06.1988
Skills
- Strong organizational abilities
- Insurance communication expertise
- Instructional training
- Appeal letter composition
- Expertise in denial appeals
- Financial transaction handling
- Management of AR aging data
- Troubleshooting expertise
- Analytical thinking
- ICD-10 coding
- Medical billing processes
- Accounts receivable management
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved payer which led to insurances overturn their decision and paid a under 10k.
Timeline
Account Receivable Representative III
North America Partners In Anesthesia
08.2021 - Current
Team Lead
Mednax -American Anesthesiology
06.2019 - 08.2021
Medical Billing Analyst
Mednax
11.2008 - 06.2019
GED - undefined
Adult Learning Center
Associate of Business Administration - Business
Strayer University Richmond