LUCIO VAZQUEZ
Magnolia
Summary
Dynamic Account Manager and retail operations leader with over 10 years of experience in the building materials and apparel retail sectors. Expertise in managing high-volume accounts, delivering precise material estimates from blueprints, and implementing pricing strategies to enhance margins and profitability. Recognized for strong leadership in supervising stock and sales teams, effectively resolving escalations to safeguard revenue, and streamlining processes to elevate operational efficiency. Bilingual in Spanish and English. Committed to driving revenue growth through strategic account management and cross-functional collaboration, with a proven ability to analyze client needs and deliver customized solutions that boost client retention and overall business performance.
Overview
7
7
years of professional experience
Work History
Account Manager
Usbm- Texas Building Supply
Houston, TX
09.2021 - Current
- As an account manager I oversee sales activities, create long-term relationships and develop strategic goals for our key customer accounts, my positions is responsible for overseeing many high volume accounts ensuring customer satisfaction and generating new sales opportunities that drive the companies goals but also my own goals.
- Essential Job Duties
- Manage key customer accounts for long-term success and profitability.
- Provide support to existing customer accounts with necessary products, time and information
- Develop and implement goals to focus on increased sales and margin improvement
- Review and analyze historical sales account data and trends.
- Assist with the selection of products best suited to customer needs.
- Prepare, Coordinate and communicate price quotations, terms of sales, delivery dates and service obligations to customers/contractors
- Estimate materials from blueprints supplied by customer/contractors.
- Manage customer pricing structure and hierarchy to maximize gross profit dollars.
- Resolve customer complaints and problems.
- Assist in the collection of accounts receivable.
- Perform other duties as assigned by location management.
Floor Supervisor
Tommy Hilfiger
Katy, TX
01.2020 - 09.2021
- I am a full time floor supervisor for Tommy Hilfiger. I manage and look over all of the associates we have on our team, give them tasks for the day at hand, I also oversee everything that happens in the stock room to replenish and receive.
Stock Supervisor
Levi Strauss & Co.
Cypress, TX
11.2018 - 01.2020
- I manage all of the stock room and all of the people who work in the our stock room. I am also responsible to make sure we receive the right amount of shipment. Making sure our stock room is clean and organized so our employees know
Education
High school diploma -
Magnolia West High School
Magnolia, TX05.2014
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Relationship building
- Sales development
- Client relationship building
- Account servicing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Account Manager
Usbm- Texas Building Supply
09.2021 - Current
Floor Supervisor
Tommy Hilfiger
01.2020 - 09.2021
Stock Supervisor
Levi Strauss & Co.
11.2018 - 01.2020
High school diploma -
Magnolia West High School