Results-driven supervisor with experience in staff scheduling, workflow coordination, and quality control. Known for training team members, supporting compliance, and keeping operations organized to deliver reliable service and efficient daily coverage.
Overview
3
3
years of professional experience
Work History
All Stat Portable Supervisor
All-stat LLC
Skokie, Illinois
09.2025 - Current
Directed daily work assignments and staff coverage to optimize team performance at All-Stat LLC.
Organized workflow to ensure seamless operations at All-Stat LLC.
Trained new team members on All-Stat LLC procedures and safety requirements to enhance onboarding process.
Reviewed finished work for quality and compliance with company standards.
USAA - CSR
USAA
Las Vegas, Nevada
02.2025 - 09.2025
Assisted USAA members with account, billing, and policy questions.
Resolved service issues using company systems and documented member interactions.
Reviewed account details for banking and insurance requests.
Emissions Technician
Air Team Vehicle Emission
Skokie, Illinois
01.2024 - 12.2024
Operated emissions analyzers and inspection equipment to ensure accurate vehicle testing results.
Inspected vehicles for emissions compliance, contributing to regulatory adherence at Air Team Vehicle Emission testing stations.
Verified registration, VIN, and vehicle records before inspection intake.
Explained emissions test steps and requirements to customers, enhancing their understanding of the testing process.