Deasean Benschop
Philadelphia,USA
Summary
Collections Specialist with over 5 years of experience in accounts receivable and debt recovery, expert in Microsoft Excel and negotiation. My key achievements include successfully recovering outstanding debts for major clients such as American Honda Finance Corporation and Toyota Motor Credit
Experienced with managing collections operations and implementing effective strategies to recover overdue accounts. Utilizes strong negotiation and communication skills to achieve high recovery rates and maintain positive client relationships. Track record of successfully streamlining processes and enhancing team efficiency.
Overview
6
6
years of professional experience
Work History
Security Officer Supervisor
Allied Universal
Philadelphia, PA
07.2025 - Current
Collections Manager
Huntington Bank
Charlotte, NC
12.2023 - 06.2025
- This position was a contracted position for HNB and is currently coming to an end
- Managed and recovered outstanding debts owed to a company or organization
- Main role is to maintain the financial health of the business by ensuring timely payments from clients and customers
Collections Account Manager
COPS Monitoring
New Jersey
07.2021 - 11.2023
- I contacted consumers who are grossly past due on their bills and loans
- Utilized Microsoft XL in order to create spreadsheets that keep track of customer scheduled callbacks and payments
- I tracked assigned accounts to identify outstanding debts
- I planned a course of action to recover outstanding payments
- I located and contacted debtors to inquire of their payment status
- I negotiated payoff deadlines or payment plans
- I handled questions or complaints
- I investigated and resolved discrepancies
- I created trust relationships with debtors when possible to avoid future issues
- I updated account status and database regularly
- I alerted superiors of debtors unwilling or unable to pay when necessary
- I complied with requirements when legal action is unavoidable
- The central focus of these collections in Accounts receivable are business to business
Debt Collection Specialist
Mrs bpo
New Jersey
09.2020 - 06.2021
- I contacted consumers who are grossly past due on their bills and loans
- I used Microsoft XL in order to create spreadsheets that keep track of customer scheduled callbacks and payments
- Kept track of assigned accounts to identify outstanding debts
- Planned course of action to recover outstanding payments
- Located and contacted debtors to inquire of their payment status
- Negotiated payoff deadlines or payment plans
- Handled questions or complaints
- I investigated and resolved discrepancies
- Created trust relationships with debtors when possible to avoid future issues
- Updated account status and database regularly
- Alerted superiors of debtors unwilling or unable to pay when necessary
- Complied with requirements when legal action is unavoidable
- My biggest clients are American Honda Finance Corporation and Toyota Motor Credit Company
Debt Collection Specialist
Tsi
Clayton, NJ
09.2019 - 08.2020
- I managed remotely from home as a debt collector
- I contacted consumers who are grossly past due on their bills and loans
- I tracked assigned accounts to identify outstanding debts
- I planned course of action to recover outstanding payments
- I located and contacted debtors to inquire of their payment status
- I negotiated payoff deadlines or payment plans
- I handled questions or complaints
- I investigated and resolved discrepancies
- I created trust relationships with debtors when possible to avoid future issues
- I updated account status and database regularly
- I alerted superiors of debtors unwilling or unable to pay when necessary
- I complied with requirements when legal action is unavoidable
- My biggest client was NY Bridges and tunnels
Education
No Degree -
Temple University
Philadelphia, PAHigh School Diploma -
Simon Gratz Mastery Charter High
Philadelphia, PASkills
- Microsoft Excel
- Financial and operational reporting
- Financial management
- Financial statement analysis
Websites
Accomplishments
- Outstanding Account Recoveries: Recovered 95% of overdue accounts through effective debt negotiation strategies and consistent follow-ups.
- High-Value Collections Management: Successfully managed collections for accounts worth over $500K in total outstanding balances.
- Aging Account Reduction: Reduced average aging accounts by 40% within three months by implementing new payment tracking systems.
Timeline
Security Officer Supervisor
Allied Universal
07.2025 - Current
Collections Manager
Huntington Bank
12.2023 - 06.2025
Collections Account Manager
COPS Monitoring
07.2021 - 11.2023
Debt Collection Specialist
Mrs bpo
09.2020 - 06.2021
Debt Collection Specialist
Tsi
09.2019 - 08.2020
No Degree -
Temple University
High School Diploma -
Simon Gratz Mastery Charter High