Lucrecha Jumper
Miami,FL
Summary
Diligent and detail-oriented Compliance Officer with 14+ years of experience and a strong understanding of regulatory compliance requirements, seeking a position to utilize my expertise in risk management, auditing, and policy development to ensure the organization’s compliance with applicable laws and regulations.
Overview
16
16
years of professional experience
Work History
Planning/Zoning Administrative Coordinator
City of Sunny Isles Beach
09.2023 - 04.2024
- Processes permits - receives permit and project applications and verifies all information necessary for plan review and fee determination; routes to inspectors for review and fee calculation; issues permit number; prepares files, cards, and fee receipts.
- Assists citizens/customers of the department in a friendly, courteous, professional manner using clear oral and written business communications.
- Receives and schedules requests for building inspections; distributes requests to inspectors.
- Provides information to developers, contractors, and the general public on building issues, property information, procedures, and ordinances.
- Assists with administrative tasks in the department, such as answering phones, serving customers, typing correspondence and reports, scanning, filing, and records retention.
Permit and Licensing Technician
City of Sunny Isles Beach
05.2022 - 09.2023
- Processes and coordinates Open Records Requests (ORRs) related to public hearing items with the public, applicants, internal staff, and City Clerk’s Office.
- Assists Code Enforcement Manager with activities associated with the Design Review Board. This includes meeting with applicants to explain the process, pulling related Council conditions, instructing applicants on the Board’s design review criteria, meeting attendance, uploading supporting documents to agenda packets, communicating with Board members, production of meeting minutes, and preservation of records of actions taken.
- Acts as backup for reception desk and telephone rollovers.
- Assists in a variety of department operations; performs special projects and assignments as requested.
- Performs other duties as assigned.
Receptionist
Sunbeam Television/Channel 7
01.2018 - 05.2022
- Responsible for answering all calls directed to the reception desk that are not dispensed via the automatic attendant feature of the phone system. This would include transfer to correct parties, assisting people with questions about the company, and connecting viewers to the Viewer Services Mailbox.
- Greet all visitors to the company and ensure they are treated in a courteous, enthusiastic and pro-active manner and are connected to the proper APT employee.
- Receive, sort, and distribute all incoming mail
- Create program announcements utilizing the information in the database for transmission via a public TV station communications platform to the public television community.
- Perform other special projects as deemed necessary by VP of Finance & Administration.
Code Compliance Clerk/Building Department Clerk
City of Miami Gardens
02.2008 - 01.2018
- Receive, log, and track code compliance complaints (in person, phone, email, or online systems)
- Maintain accurate records of inspections, violations, notices, and case files
- Enter data into compliance databases and case management systems
- Prepare and send violation notices, warning letters, citations, and follow-up correspondence
- Schedule inspections, hearings, and appointments for code enforcement officers
- Assist the public by answering questions about codes, ordinances, and compliance procedures
- Process permits, applications, and related documentation
- Coordinate with inspectors, legal staff, and other municipal departments
- File, scan, and archive documents in accordance with records-retention policies
- Track deadlines, compliance timelines, and re-inspection dates
- Prepare basic reports, spreadsheets, and summaries for supervisors
- Collect fees, fines, or payments and issue receipts when applicable
- Ensure confidentiality and accuracy of sensitive information
- Support court or administrative hearing preparation (case packets, evidence copies)
- Perform general clerical duties such as copying, mailing, and front-desk coverage
Education
High School Diploma -
Miami Jackson High School
Miami, FL06.1997
Skills
- Analytical skills
- Risk Assessments
- Excellent interpersonal and communication skills
- Regulatory Compliance
- Experienced in Microsoft Office Suites
- Customer Service
Timeline
Planning/Zoning Administrative Coordinator
City of Sunny Isles Beach
09.2023 - 04.2024
Permit and Licensing Technician
City of Sunny Isles Beach
05.2022 - 09.2023
Receptionist
Sunbeam Television/Channel 7
01.2018 - 05.2022
Code Compliance Clerk/Building Department Clerk
City of Miami Gardens
02.2008 - 01.2018
High School Diploma -
Miami Jackson High School