Summary
Overview
Work History
Education
Skills
Timeline
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Lucretia-del Jones

Port Barre,LA

Summary

Adept at managing complex customer inquiries, I excelled as a Customer Service Representative at Dexcomm, where I specialized in coordinating critical communications for diverse sectors including healthcare and law enforcement. Renowned for my problem-solving abilities and active listening skills, I significantly enhanced the customer service experience with a positive attitude and confidence in the information

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Dexcomm
07.2010 - 07.2018

Answering and dispatching inbound calls for our clients in the medical and dental offices, oilfield, electrical, law enforcement and funeral homes. Paging hospital staff and physicians regarding mass trauma patients en route to hospital. Coordinating on call schedules for home health, hospice, physical therapy companies.

Education

Practical Nursing/Business Administration - Nursing

T H Harris Vocational & Technical School
Opelousas, LA

High School Diploma - High School Courses

Port Barre High School
Port Barre, LA

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Able to multitask

Timeline

Customer Service Representative

Dexcomm
07.2010 - 07.2018

Practical Nursing/Business Administration - Nursing

T H Harris Vocational & Technical School

High School Diploma - High School Courses

Port Barre High School

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Lucretia-del Jones