Summary
Overview
Work History
Education
Skills
Certification
BusinessDevelopmentManager
Lucy Anderson

Lucy Anderson

Madison,NJ

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience
5
5
Certification

Work History

Key Holder

Free People
Princeton, NJ
07.2021 - 02.2023
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Implemented loss prevention strategies to minimize store shrinkage.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Analyzed and submitted KPI reports to senior management to aid in business decision-making and planning.

Education

Bachelor of Arts - Communication Studies

Rutgers University, SCI
New Brunswick, NJ
08.2023

Skills

  • Resource Allocation
  • Customer Service
  • Financial Data Analyzation
  • Store Operations Oversight
  • Strategic Business Initiatives
  • Task Delegation
  • Key Performance Indicators (KPI) Analysis

Certification

  • Digital Forensic Concepts, InfoSec
  • An Introduction to American Law, University of Pennsylvania
  • Forensic Accounting and Fraud Examination, West Virginia University
  • Business Analytics with Excel, Johns Hopkins University
  • Making Successful Decisions through the Strategy, Law, & Ethics Model, University of Michigan
Lucy Anderson