Summary
Overview
Work History
Education
Skills
Timeline
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Lucy Barry

Bedford,NH

Summary

Dynamic HR leader driving end‑to‑end employee experience, internal communications, and talent acquisition. Known for architecting people‑centric strategies that strengthen culture, elevate engagement, and enhance organizational performance. Oversees cross-functional teams spanning communications, marketing, and recruiting. Adept at partnering with executives to modernize HR infrastructure, building high‑impact programs, and translating business priorities into clear people strategies that drive connection and results.

Overview

15
15
years of professional experience

Work History

Director, Employee Experience

Riverstone Resources
Manchester, NH
05.2023 - Current

Employee Experience & Culture Strategy:

  • Designed and executed the company’s return-to-office strategy and workplace enhancements for hybrid and remote workforce.
  • Leads annual company-wide events and corporate fundraiser (budget $1.3M) centered on employee connection and community impact.
  • Developed the company’s employee listening strategy, leveraging annual engagement surveys and various feedback channels to surface insights, identify trends, and drive data-informed action planning.
  • Reimagined five employee committees (including DEIB, Health & Wellness, and Corporate Philanthropy), launched two inaugural Employee Resource Groups, introduced structured budget planning, operational workflows, and communication workstreams to enhance efficiency and cross-functional alignment.

Talent Acquisition Function:

  • Oversee the Talent Acquisition function, leading two recruiters to deliver a high‑quality hiring experience and meet organizational staffing needs.

Internal Communications & Brand Strategy:

  • Oversee Internal Communications and Marketing Team, shaping strategic messaging and brand voice across internal and external channels.
  • Redesigned the company’s mission, vision, and values to align culture with business strategy and employee initiatives.
  • Onboarded new communication platform; launched new external website and intranet to elevate brand presence and streamline information flow.

Innovative Recognition Programs:

  • Redesigned the company’s recognition strategy and programs; implemented new recognition platform (Awardco) driving a 45% increase in adoption and embedding appreciation into daily culture.

Talent Management & Organizational Development:

  • Previously oversaw the Talent Management function for one year. Responsible for corporate performance management processes, career development initiatives, training programs, mentoring program, succession planning, intern program and employee onboarding.

Strategic Business Partner:

  • Implemented HR technology; ADP, Workday, SnappComms, and CompAnalyst.
  • Developed the company’s compensation philosophy and led end‑to‑end compensation cycle programs, ensuring equitable, transparent, and data‑driven pay practices across the organization.
  • Employee Relations case management.

Program Manager, Recognition

Liberty Mutual Insurance
Boston, MA
10.2018 - 05.2023
  • Program Ownership: Led executive-level recognition programs and events, such as the Chairman’s Award, DEI Award, and Patent Award programs.
  • Program Design: Developed employee engagement and recognition programs reaching 45,000 employees globally in 20+ countries. Key contributor to the development and implementation of the global expansion of recognition program in 20+ countries and 10 languages.
  • Communications: Created internal and external communications to drive engagement with programs and raise awareness of key events with global focus. Lead employee focus groups and champions network.

Compensation Operations Associate

Liberty Mutual Insurance
Boston, MA
11.2017 - 10.2018
  • Executed core compensation operations by managing annual compensation cycle activities for 35,000 employees, conducting job evaluations, and maintaining accurate role architecture to support consistent and compliant pay practices.
  • Managed HRIS data integrity and delivered reliable people analytics through reporting, audits, and data validation.

Claims Specialist

Liberty Mutual Insurance
Danvers, MA
02.2014 - 11.2017
  • Investigated, negotiated and settled property and casualty claims with claimants, attorneys and insurance companies, with pending case load of 200 claims.

Concierge & Concierge Trainer

Walt Disney World Resort
Orlando, FL
08.2011 - 07.2013
  • Delivered exceptional, personalized concierge service by anticipating guest needs, resolving issues quickly, and creating memorable experiences aligned with Disney’s gold‑standard service culture.

Education

Masters in Business Administration -

Southern New Hampshire University
NH
07-2021

Bachelor of Arts - Humanities

University of New Hampshire
NH
05-2011

Skills

  • HR technology implementation
  • Strategic planning
  • Corporate social responsibility
  • Corporate communications
  • Human resources management
  • Organizational development
  • Change management
  • Employee engagement initiatives
  • People analytics
  • Stakeholder management
  • Event planning

Timeline

Director, Employee Experience

Riverstone Resources
05.2023 - Current

Program Manager, Recognition

Liberty Mutual Insurance
10.2018 - 05.2023

Compensation Operations Associate

Liberty Mutual Insurance
11.2017 - 10.2018

Claims Specialist

Liberty Mutual Insurance
02.2014 - 11.2017

Concierge & Concierge Trainer

Walt Disney World Resort
08.2011 - 07.2013

Masters in Business Administration -

Southern New Hampshire University

Bachelor of Arts - Humanities

University of New Hampshire