Lucy Braun
San Luis Obispo,CA
Summary
Enthusiastic waitress recognized for exceptional customer service and effective communication skills. Experienced in managing food and beverage orders, resolving complaints, and training new staff to uphold service quality.
Overview
1
1
year of professional experience
Work History
Waitress
Blue Water Seafood Market and Grill
San Diego, CA
03.2025 - 08.2026
- Helped create pleasant dining experiences through courteous, attentive customer service.
- Processed food and beverage orders accurately while keeping service efficient.
- Worked with kitchen staff to support timely meal preparation and delivery.
- Kept dining areas and service stations clean and organized.
- Trained new waitstaff on menu knowledge and service standards.
- Handled register transactions and processed customer payments.
- Explained daily specials and guided guests toward menu choices.
- Resolved customer complaints quickly to support positive service outcomes.
- Managed food and beverage orders from placement through delivery to guests.
- Kept work area clean by restocking supplies and clearing counters.
- Followed food safety practices and kept service areas sanitary.
- Checked guest identification to support compliant alcohol service.
- Restocked condiments and napkins during slower periods.
- Prepared tables between guests to keep turnover efficient.
- Trained new employees on job duties and service procedures.
- Cleared dishes and glassware to reset tables for incoming guests.
- Collected guest feedback, resolved concerns, and provided additional items as requested.
- Processed payments accurately using cash registers and POS systems.
- Joined team meetings on menu updates and policy changes.
- Observed local health codes for food handling, preparation, and storage.
- Served alcoholic beverages responsibly under state law requirements.
- Explained menu items, ingredients, and pricing to guests.
Education
High School Diploma -
California Polytechnic State University
San Luis Obispo, CA06-2030
Skills
- Customer service
- Effective communication
- Team collaboration
- Conflict resolution
- Time management
- Menu knowledge
- Employee training
- Cash handling
- Sales expertise
- Upselling
- Order management
- Front-of-house display creation
- Strong multitasking
- Accurate money handling
- Meal recommendations
References
References available upon request.
Timeline
Waitress
Blue Water Seafood Market and Grill
03.2025 - 08.2026
High School Diploma -
California Polytechnic State University