Lucy Cadman
Brooklyn,New York
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Hostess
Ace Hotel Restaurant
08.2023 - Current
- Provided exceptional customer service in order to ensure returning business.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Manage over 50 phone calls a day to give information and document reservations.
- Seated patrons based on guest preferences and seating availability.
Administrative Assistant
Batra Real Estate Group
12.2022 - 08.2023
- Compiled applications, sent out leases, conducted basic invoicing
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Assisted realtors with private viewings, enabling clients to see available properties
- Created and distributed print marketing materials and advertisement copy to promote new properties
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Lead Barista
Joe & The Juice
05.2022 - 12.2022
- Maintained excellent customer experience and high product quality knowledge of recipes
- Followed health, safety and sanitation guidelines to pass state inspections
- Addressed and resolved customer concerns to maintain brand loyalty
- Greeted and communicated with customers to take beverage orders; offered recommendations based on taste preferences
- Maintained calm demeanor during high-volume periods and special events.
Sales Associate
Sunspel
11.2021 - 04.2022
- Developed trusting relationships with customers by making personal connections
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Tracked company inventories, moved excess stock, and arranged products to improve sales
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Associate Degree - Advertising and Marketing Communications
Fashion Institute of Technology
New York, NYMarketing Internship - Fashion Merchandising
Fashion Institute of Technology
New York, NYBachelor of Science - Advertising and Marketing Communications
Fashion Institute of Technology
New York, NYSkills
- Microsoft Office
- Adobe Photoshop
- Communication
- Scheduling
- Google Drive
- Social Media
- Customer Service
Timeline
Hostess
Ace Hotel Restaurant
08.2023 - Current
Administrative Assistant
Batra Real Estate Group
12.2022 - 08.2023
Lead Barista
Joe & The Juice
05.2022 - 12.2022
Sales Associate
Sunspel
11.2021 - 04.2022
Associate Degree - Advertising and Marketing Communications
Fashion Institute of Technology
Marketing Internship - Fashion Merchandising
Fashion Institute of Technology
Bachelor of Science - Advertising and Marketing Communications
Fashion Institute of Technology
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