Lucy Cornell
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Unit Manager-Case Management
Familiesfirst Network
01.2021 - 08.2023
- Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
- Structured standardized case management processes to comply with regulatory agency statutes and standards.
- Managed and monitored program activities and evaluated quality for improvement recommendations.
- Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients.
- Provided leadership, guidance and support to staff members.
Child Welfare Case Manager
Familiesfirst Network
01.2018 - 12.2021
- Completed regular visitations to check on children, families and home environments.
- Advocated for children and families by facilitating access to community resources and services to maximize safety and well-being of child.
- Provided in-home support to families and caregivers.
- Created and updated systems of organization for case service plans and court reports.
- Acted as advocate for children in and families in court settings.
- Attended proceedings and testified for reunification and permanency of children..
Senior Case Manager
Familiesfirst Network
12.2019 - 01.2021
- Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
- Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
- Coordinated diverse resources to facilitate total care plan.
- Informally mentored new case managers and service coordinators, answering questions, offering opportunities to shadow and observe and explaining basic information about company procedures.
- Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
Education
Bachelor of Arts - Psychology
The University of West Florida
Pensacola, FL12.2015
Skills
- Staff Development
- Communication
- Interpersonal Skills
- Time Management
Accomplishments
Spirit of Recovery Award, CDAC, December 2019
Certification
- Certified Child Welfare Case Manager, Familiesfirst Network - 2019 to Present
Timeline
Unit Manager-Case Management
Familiesfirst Network
01.2021 - 08.2023
Senior Case Manager
Familiesfirst Network
12.2019 - 01.2021
Child Welfare Case Manager
Familiesfirst Network
01.2018 - 12.2021
Bachelor of Arts - Psychology
The University of West Florida
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