Lucy Dollar
Springdale,AR
Summary
Detail-oriented Program Specialist with experience administering the Black Hills Energy Arkansas energy efficiency program, supporting trade allies, conducting quality control reviews, and managing customer communications. Proven ability to coordinate program operations, generate and distribute leads, ensure compliance with program requirements, and provide high-quality stakeholder support. Strong organizational, analytical, and relationship-building skills.
Overview
12
12
years of professional experience
Work History
Program Specialist
CLEAResult
Lowell, AR
11.2018 - Current
Accounts Payable Clerk
Northwest Technial Institute
Springdale, AR
09.2014 - 11.2018
Education
Business Adminstration -
Northwest Technical Institute
Springdale, AR07-2013
Skills
- Process customer rebates in DSMT ensuring timely payment while maintaining compliance with company policies
- Prepare and maintain monthly reconciliation report to ensure accuracy of financial records and identify discrepancies
- Provide administrative support through phone calls, email management, and customer assistance
- Maintain strong relationships with trade allies by delivering timely assistance and resolving natural gas usage-related inquiries
Timeline
Program Specialist
CLEAResult
11.2018 - Current
Accounts Payable Clerk
Northwest Technial Institute
09.2014 - 11.2018
Business Adminstration -
Northwest Technical Institute