Lucy Frimpong
Leominster,Massachusetts
Summary
Seeking a position as a Residential Counselor in a dynamic healthcare environment to enable me utilizes my extensive experience in the field of Human Services.
Energetic residential counseling professional with experience monitoring residents and supporting facility operations. Expert at intake and discharge procedures, medication management and room inspections. Calm when handling incidents and crisis intervention meetings.
Overview
13
13
years of professional experience
Work History
Residential Counselor
CRJ (Community Resources for Justice)
12.2022 - Current
- Supervise and transport clients during assigned hours
- Support and teach clients new skills including, but not limited to, specific goals in the clients’ Individual Service Plan
- Acting as a positive role model for the client to support attaining the highest quality of life while maintaining their safety in all settings
- Administering medications and completing appropriate documentation in a timely manner, such as: progress notes, weekly summaries, and attendance
- Providing therapeutic interventions and crisis management as needed
- Conducting and documenting regular checks on residents to ensure their safety and well-being.
Residential Counselor
Seven Hills Foundation
02.2020 - 01.2022
- Provide transportation to and from medical appointments
- Ensure that individuals are safe, healthy, and living in a clean, compassionate, and therapeutic environment
- Assist with the planning, implementation, and documentation of programs designed to meet individual social, emotional, physical, and personal needs
- Plan and participate in community outings
- Schedule and transport children to doctor's appointments and other important activities
- Reporting to the Director of Emergency Services, the Patient Safety Assistant (PSA) supports the care of patients with the focus on maintaining the safety of those at risk of harm to self or others
- Follow routines of the individuals including, but not limited to, Behavior Support Plans, personal care, Physical Therapy
- Assist and teach individuals household maintenance, meal prep and/or shopping, while providing ongoing opportunities for individuals to assume increasing control & responsibility over their daily lives
- Accompany individuals on appointments.
Mental Health Counselor
Taravista Behavioral Health
01.2019 - 01.2022
- Assists staff with patient care while following treatment plans
- Observe and monitor patient’s progress and reports observations to staff
- Develop a therapeutic relationship with patients while maintaining professional boundaries
- Assist patients with activities of daily living skills, as necessary
- Provide appropriate supervision of patients’ activities
- Monitor patient’s safety on the unit and facilitate patient’s group
- Process admissions belongings
- Complete documentation in the EMR system
- Work collaboratively with the Interdisciplinary Team
- Utilize therapeutic skills to prevent escalation of patients and promote well-being
- Ensure that the patients follow the clinical schedule, and communicate any issues to the treatment team
- Conduct patient observation and rounds.
Patient Care Technician
Lowell General Hospital
11.2017 - 01.2020
- Catalog and communicate patient need to the medical staff
- Observe patients and report any changes in patient conditions to the nursing staff or doctor on call
- Perform non-critical medical and therapeutic procedures based on medical instructions and the PCT’s certifications
- Conduct regular patient rounds and meet with patient’s family members when required
- Collect test specimens and perform laboratory analysis based on PCT’s experience and certifications
- Used EKG as ordered by a nurse
- Absolutely comply with infection control policies and procedures of the hospital
- Bath and groom patients
- Collect bodily fluids for lab tests
- Assist with unit management and efficiency.
Patient Care Technician II
Inova Mount Vernon Hospital
07.2014 - 01.2017
- Took and documented patient vital signs such as pulse, respiration, temperature, blood pressure
- Drawn blood from patient as ordered by a nurse
- Provided safe and expert care for patients regarding nutrition, hygiene needs
- Prepared patient room for admission
- Assisted with the entrance, discharge and transfer of patients
- Ambulated, repositioned and lifted patients
- Bathed and groomed patients
- Collected bodily fluids for laboratory tests
- Assisted with unit management and efficiency
- Provided direct patient care and indirect actions to assist smooth functioning of unit hospital
- Performed glucose test and communicated results
- Operated and performed daily quality control on electronic monitoring equipment such as Bladder Scanners, Telemetry Heart Monitors and Accucheck Machines
- Inserted peripheral IV lines and Foley catheters and delivered appropriate daily care
- Assisted in medical emergencies such as rapid response, code blue and Mset scenarios.
Patient Care Technician
Northern Virginia Medical Center
05.2011 - 01.2013
- Admitted, moved and discharged patients under minimal direction of the nurse on duty
- Provided patient care duties as guided by RN
- Provided nutritional needs to the patients
- Documented and communicated with patient regarding their needs and health care services
- Maintained confidentiality of patient care standards
- Coordinated weekly 12-step group meetings for patients
- Provided direct patient care and indirect actions to assist smooth functioning of unit
- Took and documented patient vital signs such as pulse, respiration, temperature, blood pressure and sugar
- Provided safe and expert care for patients regarding nutrition, hygiene needs
- Assisted with the entrance, discharge and transfer of patients
- Ambulated, repositioned and lifted patients.
Education
Social Sciences
Northern Virginia Community College
Alexandria, VABachelor of Science - Nursing
Fitchburg State University
Fitchburg, MA05.2026
Basic Education
• St Monica’s College of Education,
Ghana2008
Skills
- MAP Certified
- Empathetic nature
- Attention to details
- Excellent Communication skills
- Safety Management
Accomplishments
Achieved patient recognition award
Education & Certification
- Fitchburg State University, Current
- Northern Virginia Community College, Alexandria, VA, 2016
- St Monica’s College of Education, Ghana, Degree in Basic Education, 2008
References
Available upon request
Timeline
Residential Counselor
CRJ (Community Resources for Justice)
12.2022 - Current
Residential Counselor
Seven Hills Foundation
02.2020 - 01.2022
Mental Health Counselor
Taravista Behavioral Health
01.2019 - 01.2022
Patient Care Technician
Lowell General Hospital
11.2017 - 01.2020
Patient Care Technician II
Inova Mount Vernon Hospital
07.2014 - 01.2017
Patient Care Technician
Northern Virginia Medical Center
05.2011 - 01.2013
Social Sciences
Northern Virginia Community College
Bachelor of Science - Nursing
Fitchburg State University
Basic Education
• St Monica’s College of Education,
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