Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lucy Gans

Duxbury,MA

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Club Manager

Menauhant Yacht Club
East Falmouth
06.2020 - 09.2022
  • Ran day-to-day operations of the yacht club and managed a team of 11 stewards
  • Worked with vendors to reduce the cost of food by 13%, created a Venmo account, and helped streamline social functions with 80% increase in efficiency
  • Assisted in planning, organizing, and executing club events, ensuring successful outcomes and positive member feedback.
  • Supported club operations by managing schedules, staff training, and inventory control.
  • Enhanced member experience by providing exceptional customer service and resolving issues promptly.

Junior Manager

Menauhant Yacht Club
East Falmouth
06.2019 - 09.2020
  • Assisted club manager in day-to-day operations
  • Trained team of stewards and oversaw their daily tasks
  • Engaged with guests to understand their needs and resolve concerns
  • Performed tasks of keeping the club and its grounds clean and organized
  • Greeted guests with friendliness and professionalism.
  • Enhanced team productivity by implementing efficient project management strategies.

Steward

Menauhant Yacht Club
East Falmouth
05.2017 - 09.2018
  • Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
  • Greeted members with friendliness and professionalism.
  • Handled challenging situations tactfully and professionally, resolving members' complaints and concerns.
  • Performed tasks of keeping yacht club and its grounds clean and organized.

Team Member

French Memories Bakery
Duxbury
06.2017 - 07.2018
  • Educated and served customers with extensive array of baked goods.
  • Resolved issues with cash registers, card scanners, and printers.
  • Contributed to positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Education

Bachelor of Arts - Economics

University of Denver
Denver, CO
11.2023

High School Diploma -

Duxbury High School
Duxbury, MA
06.2019

Skills

Expense reports, Conflict resolution, Staff Scheduling, Purchasing, Staff training, Project management, Analytical skills, Task delegation, Scheduling Proficiency, Event coordination

Certification

  • Microsoft Office Specialist (MOS) Certification:
  • First Aid and CPR Certification.
  • Project Management Professional (PMP)
  • Python Software Development Certification
  • Customer Service Certification (CSC)
  • Interests - Cooking, travel, yoga, painting, sailing and spending time with family.

Timeline

Assistant Club Manager

Menauhant Yacht Club
06.2020 - 09.2022

Junior Manager

Menauhant Yacht Club
06.2019 - 09.2020

Team Member

French Memories Bakery
06.2017 - 07.2018

Steward

Menauhant Yacht Club
05.2017 - 09.2018

Bachelor of Arts - Economics

University of Denver

High School Diploma -

Duxbury High School
Lucy Gans